Xfinity acp program phone number. Need Support? +1 (888) 200-8923.

Xfinity acp program phone number You would need to sign up for ACP here. Read this for more info! Type Of Individual. Your service plan, provided through the ACP program, can be used for internet connection within your tablet device. September 30, 2022 - Order WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers With the possibility of ACP ending in April 2024, will Comcast participate in the Lifeline program offering a $9. Option 4: Mail-In Application I am currently enrolled in Internet Essentials for 9. Shopping from Change. We're happy to help in any way we can. Xfinity, a brand of Comcast, offers a new tier of service, known as Internet Essentials Plus, under the Affordable Connectivity Program (ACP), which provides eligible households download speeds of 100 megabits per second (Mbps) and upload speeds of 20 Mbps, for $29. Eligible Straight Talk customers can now receive free monthly benefits through the ACP program while keeping their device and number. The National Verifier application must be I am a SeniorI have Xfinity Internet Essentials. Dive into its features, benefits, and impact on eligible users. Xfinity calls them on my behalf with me on the phone so that she can confirm my information with what they have. I transferred three of my mobile accounts to xfinity and I also added an additional line. I was told u could have both programs acp and lifeline. Eligible customers can receive a $30 monthly credit towards their internet and Xfinity Mobile services. Xfinity Mobile’s 5G service is I've been certified for ACP and receiving it for number of months by now. Your ACP was illegally transferred to another provider. I entered the ACP program for wifi and cell service. Smart Home Device; How to Reach the Spectrum Activation Phone Number. Hi @user_c60fd8, we do participate in the ACP program (Affordable Connectivity Program). Equip. 95 after you apply the $30 ACP credit. Learn more about the Xfinity ACP program at xfinity. Boost Mobile gives an Alcatel Joy tab 2 tablet. The Affordable Connectivity Program (ACP) was a federal program that offered eligible households a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal Lands. This phone number 1-855-846-8376 will take you to the team that handles all ACP inquiries. If their home is on certain Tribal lands and meets the requirements, they might qualify for an even bigger discount, up to $75 off each month for their Xfinity internet and mobile services. For those of you who don't know, Internet Essentials and Internet Essentials plus ($9. Reliable. However on my most recent bill, my ACP credit was not applied. Internet Essentials customers can use their $30/month ACP discount to pay for both Xfinity Internet and Xfinity Mobile service. Due to lack of funding from Congress, the Affordable Connectivity Program (ACP) ended, for now, on June 1, 2024. You came to the right place for help and we are happy to guide you with your ACP questions. Perhaps Xfinity's incestuous relationship with the Feds is the source of the problem. Dear Xfinity Comcast Customer Service, I hope this email finds you well since no one will speak to me about my issues over the phone or via chat. The ACP program. Learn more about the Affordable Connectivity Program by visiting fcc. At this point I'm going to call Humana because they're usually helpful and competent, and maybe have something they can send me in the mail so I can wait a week and take a photo of it with my phone to upload to this government website to show them that I am currently using this Need Help with an Affordable Connectivity Program (ACP) complaint? Phone: 1-888-225-5322 Videophone: 1-844-432-2275 Fax: 1-866-418-0232 More ways to contact us. When I logged back into the government website my application ID for July was there (expired in early October) and my new ACP ID#. Phone support for the internet essentials and ACP credit should remain here though not be outsourced. to 9 p. . was approved and please verify. Benefits of the Xfinity Lifeline Program. The Comcast ACP Program is a government program that offers eligible low-income households or individuals a credit of up to $30/month and $75/month for tribal lands toward internet Customers Can Now Add Unlimited 5G Mobile Service through Xfinity Mobile. They put it down as “pending” or they tell you that you failed to complete a step. The ACP enrollment page does not take u the Enrollment application for Xfinity. Qualified households will receive a total credit of up to $30/month towards these services or up to $75/month for qualified households within Tribal lands. So, without a wait, let's get started with our main topic of discussion in this article. Received a Credit for March. Unless you are a cybercriminal with 13 Obamaphones, you are better off with a cheap carrier plan. Learn how to apply for the Internet Essentials programs, including what’s offered, what the qualifications are, and the steps for application. Phone and chat people all give the same directions to try and resolve my issue We have specialized agents that can assist with the ACP program, and while I can provide basic information, What it was doing was when I applied on the Xfinity page with my National Verifier number, it would prompt me that it couldn't process. If I can give them a negative I would Now this my problem with Xfinity first let's start off with customer service horrible they don't know what they're talking about and then will you telling them what your problem is they make it like you call Actually it started with someone in the lifeline program who put me in sage. So I call the ACP program number and they confirmed that my information is right. I applied online 12/19/22 at the affordable connectivity program . Мы хотели бы показать здесь описание, но сайт, который вы просматриваете, этого не позволяет. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Speak with an ACP representative for application assistance or issue resolution. I am still being billed by Xfinity for. Select Get Started to apply now. The ACP offers these benefits for eligible households: Up to a $30 per month discount on high-speed internet service through participating internet providers. 95 would be covered by ACP, and the remaining $20. 00. 25 per month discount if the household is on qualifying tribal lands. With ACP possibly expiring next month, Comcast has made it so if you are currently signed up for ACP, you automatically qualify for their Internet Essentials program. Internet n phone. in order to receive the $30 ACP credit on your Comcast bill, you have to fill out two forms, one with the ACP where you will be approved and get an ID number, and one with Comcast. gov website to determine eligibility and received immediately an email "You Qualify" with a message to give the Xfinity Mobile: Xfinity Mobile requires residential post-pay Xfinity Internet. Xfinity has affordable options to keep you connected like Internet Essentials — with If you receive FEMA's Individuals and Household Program support, you can get Lifeline. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. With FREE Unlimited Talk, Text and 5GB of High-Speed Data including Hotspot, you can stay Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance with questions about the Affordable Connectivity Program (ACP). School address and school contact information (phone number or email) Call that phone number and you can speak with an actual person and apply over the phone. Lifeline Assistance Programs . To access your account, will you please send us a direct message with your full name and complete service address. , Executive Customer Relations, on 10/3/23, asking me to reply the email with my cell number, so that she could discuss with me my recent troubles, stating she had attempted to call me, though my phone never rang (I sit beside it 24hrs a day). #Xfinity ACP Program Application Guideline 2024. I have been on the ACP program and I have given you the numbers for the ACP program that they gave me. I've been back and forth with ACP and Xfinity customer service (over the phone, chat, reddit forums, etc. The ACP enrollment page does not take you to the Internetessentials link u just sent. Call Xfinity ACP Enrollment Phone Number. They will need your ACP approved application ID number. If you are a member of any federal assistance program 3. Please be sure to have your Application ID available from the National Verifier as well. the program is connected to Disclaimer: I'm not any sort of Xfinity nor ACP expert so I could be wrong but I have had a good amount of experience dealing with the ACP program as well as the lifeline program (similar to ACP ; provides discount of up to $9. The Affordable Connectivity Program (ACP) has run out of funding and is shutting down, causing millions of Americans to lose the discounts they’ve relied on to afford their internet bill. $25/line/mo. Call ACP, give them your application number and they’ll let you know if you were approved or not - you should have received an email from them stating you were approved. Regarding new applications, the agents that advised that the government did stop new ACP applications earlier this month is correct. I was This is also true for people with internet/cable tv packages and also have a cell phone. Comcast has a really backward 2FA implementation and they appear to require my cell phone for 2FA. " It sounds Explore the ACP program Xfinity: a U. initiative ensuring affordable internet access. , intl. com/acp or call 844-389-4681. If you only have Xfinity Mobile service and no longer have internet service from Xfinity, please call 844-389-4681 to enroll in the Affordable Connectivity Program through Xfinity and have your Affordable Connectivity Program credit applied to your Xfinity You can reach out directly to the internet essentials team that handles the ACP program at the 1-855-846-8376 number. " The issue they are having with actually allowing customers to complete the ACP enrollment form and receive their credit (step 2 of their so called "easy 2-step process") has been ongoing for Hello u/Wolfmg. With 10 gigabytes of high speed monthly data for free for the ACP program. If you are still unable to apply the credit to your account you can reach our specialty team by phone at 1-855-8-INTERNET (1-855-846-8376) I sighed up for the apd program before I had gotten Xfinity I called so many time and told them that I was approved also gave them all the info that I am supposed to give them. I am a bot, and this action was performed automatically. We have a team of experts that are specially trained, and certified, to help customers with the ACP program. ”And if you enroll in ACP through Xfinity by February 21, need you to work with the Internet Essentials team to get this resolved as they are the only ones that can handle the program's credits and benefits. Offer ends 6/30/24. Hi, I'm Xfinity Assistant. I just qualified for the ACP program as wellI also have life line (mobile) for my wireless with Qlink WirelessQuestion:I do I get Xfinity phone servi The Affordable Connectivity Program (ACP) provides qualified individuals and households with a monthly credit of up to $30 to pay for internet and/or cellular phone service. Xfinity Free Phone ACP Discount $30/month ($75 for Tribals) Free Wireless Smartphone Yes ACP Internet Service Yes ACP Tablet Offer No Discounted Laptop offer We are experts of may Xfinity things over this platform. on Internet & Mobile services, using past tense verbiage, such as "The federal government recently announced that the Affordable Connectivity Program (ACP) could end as early as April 2024 and has stopped accepting new ACP enrollments as of Feb 8. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it @2_years_later_Still_Not_fixed Hello, thanks for posting about your ACP approval and experience. Home. Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month ($75/month on Tribal lands) benefit Internet Essentials customers can use their $30/month ACP discount to pay for both Xfinity Internet and Xfinity Mobile service. Standard Internet Essentials service costs just $9. 25 off their Xfinity phone or internet service. st/3GnaQtW get started, you will need to go through the National Verifier by accessing the following link. Have not Xfinity ACP Enrollment Phone Number: 855-846-8376. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. st/3wxqfTG? As part of our ongoing commitment to keeping you connected, Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides eligible households a credit of up to $30/month towards your Internet and mobile services. It has nothing to do with Lifeline. Just follow the simple steps listed below, and soon you and your family will be connected. Mastering Connectivity: How to Set Up Your Spectrum Cable Box. Click the "New message" (pencil I've tried multiple times over the last 3 months to have my ACP approved application ID processed by Xfinity, with no luck at all. Just to share a "data point" and observation. Internet Essentials Plus is a ser. 95/month) can add one line of Unlimited on Xfinity Mobile ($45/month) for $24. Xfinity Mobile has no line access or activation fees and comes with unlimited talk and text, so customers only pay Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides qualified households with a credit of up to $30/mo towards inter @user_eu4dqu Have you already applied, and enrolled into the ACP through Xfinity? We can check to see if the credit is applied to your account, but that is all we are able to do. We have a specialized team that can be reached through a toll-free phone number for customers who need assistance with the Affordable Connectivity Program, or have questions or concerns about the application In case you only have Xfinity Mobile service, call 844-389-4681 to apply for the Xfinity ACP and have your ACP credit applied to your Xfinity Mobile service. Hi user_bd83e5. So, the ACP Program Xfinity continues to bridge the digital divide by offering discounted internet services and devices to eligible households in 2024. Xfinity has a monopoly here, so the customer service stinks and they think they don't really have to help anyone they don't want to help. With FREE Unlimited Talk, Text and 5GB of High-Speed Data including Hotspot, you can stay Expect ACP discount by 2nd bill; No ACP discount by 2nd bill. You can shop for tablet devices in Red Pocket Mobile’s ACP shop. The Affordable Connectivity Program offers eligible households up to $30/month for internet service and a one-time discount of up to $100 for a device. Terms, conditions & How to apply for Comcast Xfinity Free Government Phone ACP Program. I can put you in touch with a live specialist who can help answer your questions Select "chat with an agent" below when you're ready. Click the "Direct Messaging" icon or DM. Was charged full price in April, Received no credit. I am writing to express my concern regarding my recent removal from the ACP Program due to an issue with a signature, which I was never properly informed about. Consider the number of hours work entailed with your Federal subsidy, then facing up to the corrupt and powerful Xfinity Mobile. EBB: Phone: 1-888-225-5322. In addition, through Project UP, Comcast’s $1B commitment to advance digital equity and help build a future of unlimited possibilities, the company is partnering with its network of thousands of non-profit organizations in communities across the country to increase awareness of, and participation in ACP, while also addressing broadband adoption issues like the lack of The other program that is available is the Affordable Connectivity Program (ACP), which provides eligible households a credit of up to $30/month towards your Internet and mobile services. You would first complete the National Verifier application. Fast. 95 per month. If you receive FEMA's Individuals and Household Program support, you can get Lifeline. Affordable. I then call Xfinity to tell them that my application is confirmed. Contact your preferred provider directly to learn more about their plans for participating in the Affordable Connectivity Program and the services they may offer as part of the program. 05 would be carried over to your Xfinity mobile balance. I have prepaid service with Metro by T-Mobile – how do I get my ACP ACP approves it and Xfinity blocks it. They will try to get you to add Xfinity Mobile in lieu of your Lifeline phone from another provider. Now Xfinity disenrolled me from the ACP program reversed charges and says you cannot have both. The people I talked to on the phone barely spoke English, couldn't figure it out, and just said go to the nearest Xfinity store. ðÿƒˆjR €"d˜ûÏlöÝs9½¯_aù#[`Øû;] 1Á ¶Á¦— ö Ô±%—$ ˜ Ss¹Îý:~µ|ÓfwB‚f0ex„Ù€[ýºgì ¥ð¥úY!^Ž3³³«]ç˜°Ë §À"ã߇T 64 All Xfinity Internet and Xfinity Mobile Services Available. We however, are not experts in the ACP program but our awesome Internet Essentials team is an expert in this! You can call into 1-800-XFINITY and ask to be transferred there, or I have there phone number as 1-855-846-8376, and they are open from 8:00 AM - 12:00 AM ET, seven days a week! The federal Affordable Connectivity Program (ACP) provides monthly support for internet services and one discounted device to eligible households. Call Xfinity customer support for: Tech support; Billing and payments; Xfinity Mobile service and no longer has Internet service from Xfinity, they can call 844-389-4681 to enroll in ACP through Xfinity and have the ACP credit applied to their Xfinity Mobile service. I was on the phone for 45 minutes, transfered @user_ae8418 The Life Line we offer is for home phone services, not internet. 25 off the cost of phone, internet, or bundled services (up to $34. Hello @user_ded2b4!Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum. It’s a huge long story that I’ve had to repeat over and over again. Affordable Connectivity Program ACP - Universal Service Administrative Company. I am already approved for Lifeline and need to provide this number to someone to port my phone number " Xfinity has decided to make this decision, but we participate in programs like ACP and up, representative informed me of current promo they had, if I signed up for the 29. Through the ACP, eligible customers can reduce their AT&T Internet bill by up to $30 per month*, or up to $75 per month if they live on qualified Tribal Lands. Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. The program provides eligible customers of participating broadband providers up to a $30/month ($75/month for Tribal lands) credit toward Internet service for If you receive FEMA's Individuals and Household Program support, you can get Lifeline. You can also go to the e applied to Xfinity Mobile services. Have you checked out our ACP program, here - https://comca. Fill out your information. In the past it was more strict than ACP, you had to have heating assistance, section 8, or some other government programs, but now you can just switch over if you have ACP. If a dependent or child participates in any government assistance program 6. Through this article, we will learn more about the Xfinity ACP program. If you live at a single family home where three or more economic households have applied for the ACP, please identify the number of individuals who reside at the address and the number of people in your economic household: Number of people at address: _____ Number of people in your economic household: _____. Xfinity Mobile Comcast’s top-rated Xfinity Mobile service, which includes 5G, is now available to customers enrolled in ACP, giving them the ability to save money on their connectivity needs inside and out of the home. To apply, Hi @user_3d4762, If you have reached out to the above number and our ACP team, feel free to send our team a direct message with your full name and full address to take a closer look at your account and notes. To ensure you are able to get a clear breakdown why you are no longer qualified, we would want to get you in touch with our team directly. Comcast doesn't participate in Lifeline, only the Affordable Connectivity Program. 99 and recently received the ACP invite from Comcast. I’ve submitted my ID number throuh XFinity's application form three times now, and I keep getting emails from Xfinity saying that I haven’t recertified yet and if I don’t do it ASAP I’m going to lose the benefit. I did To make a long story shorter. You’ll get an approval letter with your application ID. I have been approved for the Lifeline program. 25 monthly discount to be applied to your providers bill? they stated xfinity does not participate in the Lifeline program at this time but you posted xfinity has been part of this program for a decade now! The Affordable Connectivity Program (ACP) is a federal government benefit program aimed at ensuring connectivity to eligible households. If you already have our service you can apply at the Xfinity ACP page. (I called the number above and was transferred to the ACP department. xfinity. Called Affordable Connectivity Program back [Edited: Phone Number]. Consumer Inquiries and Complaint Center Browser compatibility Download a Complaint Form File a complaint using our ASL Hotline. Participants in the program can apply the ACP credit toward the cost of Wrong. for $24. Xfinity sends me an email every month as well as phone calls and text messages letting me know "You may qualify for up to a $30 credit toward your Internet and mobile service. Comcast is an ACP program participant and qualified customers can use the ACP credit towards any tier of Xfinity Internet service, including Internet Essentials. EBB to ACP With Xfinity Just an FYI. Did you reach our Internet Essentials team that helps with the ACP program here 1-855-846-8376? The Affordable Connectivity Program (ACP) is a federal government benefit program aimed at ensuring connectivity to eligible households. Say you have Internet Essentials and you also have Xfinity mobile, then the first $9. I already contacted ACP and according to them I don’t need to provide my application number to transfer to another company. there is the possibility that you can apply the ACP discount towards the Internet essential program as well. I just got off the phone with a representative. The phone number is 1-855-846-8376 and they are available from 8 -12 AM Eastern. Comcast has worked with Philips Lifeline to certify that personal emergency alert response devices manufactured by them are compatible with Xfinity Voice. Once you have confirmed the eligibility through the National Verifier, you can use this link Xfinity ACP to enroll your account to receive the ACP credit toward your internet service. The Xfinity customer service number can assist you with all your inquiries. Limited to new Internet Essentials Plus residential customers and Xfinity Mobile Unlimited customers only. They weren't. The Affordable Connectivity Program is a Federal program. Then reapply for ACP. Existing Xfinity Mobile Only Customers. If you require immediate assistance, please contact 1-800-XFINITY (1-800-934-6489). Xfinity Assistant is a virtual assistant, and some responses may be AI generated. Volt Mobile INC. I don't know why Xfinity or ACP customer service couldn't find it. Learn about NOW Mobile, an affordable new wireless service from Xfinity. That is why we recently I can certainly check if we have any notes on our end regarding the ACP. Internet Essentials also includes access to Xfinity Wi-Fi public @user_cdb3ec Thanks for creating a post on our Community Forums. However, when I looked at the list of ACP providers in my state, I noticed that in addition to Xfinity, it also included Tracfone, the provider of #ÉŸ QÙë!f¤&õh¤,œ¿ Žë±Î{3­òïÏKÕkç ‡ 8·= Ó^z9‚8£Ûn©KRO8Û÷å;ëžË©V™ °ã–%ù 𬱱!Áà`CB>Ï[V—¤Æ­nÑ]ò' ·}÷½Ÿ÷ÿ÷ I would not get a tablet from boost Mobile or trueconnect wireless because they have the worst ones for the ACP program. To get the most up-to-date information for the timeline or decision to added, you would want to touch base with our dedicated team for ACP enrollment. But either way, Im glad Im finally done with Xfinity and going with Fiber now for the better upload speeds. I purchased a phone via a chat rep and was offered a $500 discount to port a phone number. If you have been approved to receive a Comcast ACP Program: Xfinity is run by a company called Comcast, so people are also searching for the Comcast ACP program, which means the official phone Xfinity. I have to return the Flex box. To sign up for ACP, visit www. Why did I receive no credit for April and will I The ACP is a federal government program that can help eligible customers pay for their home internet service. An official website of the United States government Here's how you know a government program that offers eligible consumers up to $9. Eligible consumers may receive up to $9. Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, 2FA without providing phone number? Xfinity Mobile Comcast’s top-rated Xfinity Mobile service, which includes 5G, is now available to customers enrolled in ACP, giving them the ability to save money on their connectivity needs inside and out of the home. 25 off Internet OR When signing in to your Xfinity account, make sure you are signing in with your primary Xfinity ID. 95, I could get Xfinity mobile Through the Xfinity ACP Program, households can obtain the broadband connectivity they need for work, school, and other purposes. I have still not seen my ACP $30 a month off on my bill when I signed up for this, I was only paying like 20 something Comcast is participating in the federal government’s Affordable Connectivity Program (ACP) and the $30/month benefit can be applied to any tier of Xfinity Internet service. Access Wireless serves our community by offering free service for qualifying customers, through a government-funded program. Fax: 1-866-418-0232. They have updated the website 2 days early by mistake, Xfinity ACP - Save up to $30/mo. Xfinity has affordable options to keep you connected like Internet Essentials — with Expect to hear a status update from the company within 48 hours of submitting your Xfinity ACP application. $34. I was re-approved for the ACP, after having trouble recertifying on xfinity's end. We will only use this information to see if you are eligible for Xfinity Affordable Connectivity Program (ACP) Eligibility Criteria 1. In order to un-enroll from the Affordable Connectivity Program (ACP), you would need to call 844-389-4681 for assistance. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. Greetings @user_eee93f thanks for using our Forums to contact our team. We are so glad to hear from you and are happy to assist in addressing your concerns with your ACP benefit enrollment. No longer need help, I was able to get assistance via chat, and everything was explained in a much clearer way. S. 0. April 2024 was the last fully funded month for the ACP. October 11, 2022 - Public Notice FCC Provides Additional Information Concerning ACP Pilot Programs. Thank you for your response. No, I don't want the phone number to sign up either. October 4, 2022 - Order FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian. For customers who have both internet and Xfinity Mobile, the benefit will first be applied to the internet portion of their bill. Method 2: During their visit, customers can learn how to enroll in the Affordable Connectivity Program (ACP) to get Internet service for free. Comcast participates in the federal Affordable Connectivity Program (ACP) and offers faster Internet service and mobile service to eligible customers. March 9, 2022 – The federal Affordable Connectivity Program (ACP) provides eligible low-income households a credit up to $30 a month toward the cost of Internet service ($75 per month for households on qualifying Tribal lands). If you add one line of Unlimited data on Xfinity Mobile at $45 a month, the cost is just $24. Comcast Midwest Region. The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. gov/ACP. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. For more info please visit https://comca. Offers. ) That person sent me an email to link my benefit to my Xfinity account, and said that it was processed and within the next 48 hours, I should see the credit on my account. Public wireless supposedly gives an 8-in or a 10 in Lenovo tablet. Comcast has been a proud participant in the program since its start in December 2021. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Monday If you receive FEMA's Individuals and Household Program support, you can get Lifeline. @MICHAELMAYBERRY with comcast saying you can't have both programs is just not true and the website says you can so you need to credit those people back that you said couldn't have both because it was untrue you turned off my ACP i was credited for and took it away because you found out i signed up for lifeline with assurance wireless that has the lifeline I was enrolled in the acp program until it ended, at that point I received an email from xfinity telling me i was automatically eligible for internet essentials. As long as you have a separate prepaid internet contract. ACP can only be applied to one or the other but not to both. Hello @yogurtsauce, thank you for taking the time to reach out on social media. A $30 credit was applied to the bill which was paid 4/22/23. Check availability April 2024 was the last fully funded month for the ACP. Chat with an agent Learn about Internet Essentials & NOW Internet . Need Support? +1 (888) 200-8923. In case you only have Xfinity Mobile service, call 844-389-4681 to apply for the Xfinity ACP and have your Xfinity Internet Essentials Plus – Internet Service for Free. I've contacted ACP and was told that Xfinity had not processed my application ID number to continue to receive the ACP benefit of $30. For example, an Internet Essentials customer (paying $9. 95 50 mb/s & $29. @user_f6f0d9 . Xfinity For full functionality of this site it is necessary to enable JavaScript. You can always go to Effective June 1, 2024, households will no longer receive an ACP discount. your rental home. to change. com/acp . Yesterday 10/20 I received an email from Xfinity saying (also see image attached): "Xfinity We've reversed your lastf I can assure you that the Affordable Connectivity Program (ACP) is a federal government program designed to help income-constrained households connect to the internet, as well as Xfinity Mobile https://comca. Fortunately, Xfinity has responded to the WCB Announces Application Window for ACP Pilot Programs. You will be able to apply over the phone even if you have bulk cable tv with. st/3lLMW1q. Any Xfinity customer who qualifies for ACP can apply their $30 credit toward their monthly Internet and/or Xfinity Mobile bill. Through streamlined application processes and significant monthly I am an Official Xfinity Employee. Affordable Connectivity Program Application Since ACP is UP TO $30 per month ($75 in tribal lands) then the first $30 is covered by your internet service. Xfinity ACP Enrollment Phone Number: 855-846-8376 The phone agent can help submit your qualification details or resolve any issues with your application. Spectrum Internet Plans for Low Income Families. If you come from a low income household 2. and roaming charges, taxes and fees, including reg. The xfinity ACP Department said The Affordable Connectivity Program rejected my application because I was getting free promotional period Flex. The phone number is just a number menu asking which pre-recorded spiel you want to listen to. Please note: the information on your Comcast account must match the information you give to the ACP program or it will be kicked out and you will not receive the Xfinity offers this as an option for ACP enrollees or customers who participate in an assistance program like Medicaid or SNAP. ASL Video Call: 1-844-432-2275. Restrictions apply. That just means it is billed one month in advance. Affordable Connectivity Program Application. st/38sFWUi; 5. Customer Service Hours: Monday — Saturday, 7 a. Thank you so much for reaching out! ACP is a government program and Xfinity would be the servicer in this situation. On 5/22/23 I was charged full price. Contact Us. 2 billion from President Biden’s Bipartisan Infrastructure Law to provide eligible households with a discount of up to $30/month ($75/month on qualifying Tribal lands) for high-speed Internet service, and up to $100 discount toward a desktop, laptop, or tablet computer offered by participating Internet service providers. You may change your phone number and maintain the ACP discount for which you are eligible. Since there is a variety of ISP and mobile providers available, you would then have to apply with the ISP to get the credit for your services. recovery fees, and other charges extra, and subj. That page needs to have those links. Why is my ACP credit no longer showing up on my bill? You can now visit our Xfinity Stores here in the Twin Cities to sign up for Internet Essentials Plus and learn about how to enroll in the Affordable Connectivity Program (ACP), a federal program that provides $30 a month towards your connectivity needs. Sign in. If you participate in any tribal assistance program 4. Affordable Connectivity Program Application This additional benefit ensures ACP participants access to affordable, quality devices. Qualified for ACP Credit 3/1/2022. My eligibility has not expired. It's easy to get affordable high-speed Internet at home with Internet Essentials from Comcast. There are 2 steps to enrolling in the program. m. https://comca. Never heard of them and it knocked me out of my acp Xfinity. 1-855-846-8376 is the number to our team that supports the ACP program • The "To:" line prompts you to "Type the name of a person". Getting Started. Xfinity does not participate in Lifeline, and those eligible for both programs are allowed to have both. Metro by T-Mobile will need to associate your new phone number with your ACP discount, which may delay application of the ACP discount to your new phone number for a brief period. 25 if you live on qualifying Tribal lands). Apply through the government website and give Xfinity your application ID #. I re certified last week and my application beginning with the letter B became replaced with the letter S followed by numbers. Thank you for your interest in the ACP program! This link goes over all the steps for Enrolling in the Affordable Connectivity Program. I got my ACP ID immediately and gave it to Xfinity customer service. School Lunch Program, housing assistance, Medicaid, SNAP, and others, or were enrolled in the Affordable Connectivity Program (ACP) with Xfinity. Important note: Tablet devices do not include talk or text capabilities. The federal government's Affordable Connectivity Program has ended. So, I received an email from Tiffany M. 95/month after applying the ACP discount. I replied to her email, providing her all of the information she requested, and did not hear ACP applies to monthly charges for Xfinity Internet service and leased Internet equipment, 30-day refills for Xfinity Prepaid Internet service, and Xfinity Mobile data usage and service fees. If you are disabled 5. 25 monthly discount to be applied to your providers bill? Hopefully Comcast particip Xfinity’s customer service phone number is: (800) 934-6489. Since this is a federal program, there is a good amount of moving parts. ), trying to get this new approved ACP application applied to my account. I am Qualified until May 2022. Households at or below 200% of federal poverty With the possibility of ACP ending in April 2024, will Comcast participate in the Lifeline program offering a $9. I’ve experienced the EXACT same thing! I had multiple calls with Comcast and ACP. Households enrolled in the Emergency Broadband Benefit Program as of December 31, 2021 will continue to receive their current monthly benefit until March 1, 2022. The phone agent can help submit your qualification details or resolve any issues with your application. Comcast Makes Federal ACP Program Available at Redmond Xfinity any Xfinity customer who qualifies for ACP can apply their $30 ACP credit toward their monthly Internet and/or Xfinity Mobile bill. 1-855-846-8376 is the phone number you would want to reach out. Don't let Xfinity reps tell you otherwise. Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions do not apply for the duration of ACP, I was transferred to customer service and after being transferred to billing and to Xfinity customer You may be asked to enter your phone's IMEI number and browsing the internet using your Xfinity Mobile service. org or call 877-384-2575. We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. So I said ok I put all the info in even the account number from the acp program witch it asks for and I have not heard back from them since. It is a government funded program where you can save up to So about two months ago (August 29th) to be exact. 95 100 mb/s respectively) are programs available through a sub-department of Xfinity/Comca The Affordable Connectivity Program (ACP) provides $14. Xfinity has affordable low cost options to keep you connected even without ACP. Not available in all areas. Here are the key details on how the Affordable Connectivity Program (ACP) works with Xfinity to provide discounted Internet: Eligibility. I am having issues transferring my ACP benefits to Xfinity due to my application not been found. If a customer only has Xfinity Mobile service and no longer has Internet service from Xfinity, they can call 844-389-4681 to enroll in ACP through Xfinity Here are the steps to utilize your Xfinity Affordable Connectivity Program (ACP) internet discount: Confirm your ACP eligibility at ACPBenefit. 95 instead of 9. Line limitations may apply. Offerings vary by state. Our expert that replied with the username Again is correct, everything has to match exactly as it is on both sides. So I call Xfinity and they can't locate my application. When having to recertify my eligibility with Xfinity I was informed by the customer representative that It was an option now to add cell phone service as well & combined as a bundle which total monthly cost would be covered by the ACP PROGRAM (The new federal Affordable Connectivity Program (ACP) helps households afford internet and devices they need for With the ACP program approval, you would then need to reach out to the Internet Service Provider (ISP) or mobile carrier in order to apply the credit to that service provider. ACP is designed to help lower-income households connect to the Internet and stay connected. How can I receive my benefit? Skip to main content. 95 a month. How can free Internet with the ACP credit impact lives? At Comcast, we believe deeply in the power of connection. , 10463 Grant Line road, Suite 106, Elk Grove, CA 95624. We will only use this information to see if you are eligible for Hello, I am qualified for the ACP program and was approved 4/2/23. iilxb lih udkc wcvts clv prdr fvz bghqwp vhwbdw urck