Citimanager contact email usa. Clicking the [X] in the Passwords expire every 60 days.

Citimanager contact email usa In the Alternate Email Address (Optional) Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today. CitiManager Transaction Management User Guide | 2. CitiManager Basic Reporting - Highlights the core monthly DoD reports and teaches you how to edit and maintain them using reporting features. Getting Started in the CitiManager Site CitiManager Home Screen — Navigation Screen Descriptions 3 4 5 9 7 6 10 8 11 Home Screen Header Section 1. Select your preferred contact number and method to receive the One Time Passcode (OTP) and click Continue. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Cardholders. Agree to the Terms & Conditions and click Submit . If you have not already registered for CitiManager, please log on to CitiManager and follow the instructions to sign up for online statements. Contact by Phone. New and improved CitiManager login page. Have your login and password handy: Log in to CitiManager; From the cardholder homepage, click the statement icon on the side navigation bar CONTACT US. A pin must be embedded within the card. com Sign on at least once a week and review your account information. When you give us your email address, we may then send you emails on a variety of subjects Treasury and Trade Solutions CitiDirect ® Call us at (888) 295-5540 for all of your credit card questions. or one of its subsidiaries or their affiliates (individually or collectively ' Citigroup ') and Official website of the Defense Travel Management Office (DTMO), the single focal point for commercial travel within the Department of Defense. Aparecerá la pantalla de Inicio de sesión del Sitio de CitiManager. Dec 16, 2019 · CitiManager 460/0 OUTSTANDING REQUESTS 23/50 CHAT WITH US Welcome, My Profile I Contact Help Desk I PROGRAM ADMIN Approver SHARON Sign Out Company CE DOD TRAVEL 1B - US Card Accounts $ 0. Learn more today. Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. From outside the US, call collect 1 210 677 0065 and select option 3. Official website of the Defense Travel Management Office (DTMO), the single focal point for commercial travel within the Department of Defense. Enhanced security measures include biometric authentication… The system will email a temporary username or password as long as your current email address is on file (there must be an email address in your cardholder profile). com Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. In the Primary Email Address field, verify the e-mail address that is pre-populated based on the e-mail address provided during the application process and update it if necessary. Click the Logout link to exit your current reporting session. Citi client, please dial: 0800 00 55 00; Citi client calling from abroad, please dial: +44 20 Corporate Clients and Businesses. SEND A MESSAGE. alerts on Citimanager. If you need further support, contact customer service by calling the number on the back of your card or click here to look up contact information for your region. Once the new password is created, you will be logged into the CitiManager An official website of the United States government. Your Access May Vary The functions you have access to are based on your role and entitlements. Online Maintenance. Tel: 03-6776-8800 Sign on at least once a week and review your account information. 7. Citi’s CitiManager Mobile and Tablet app roadmap entails functionality such a biometrics, receipt imaging and customized alerts. Feb 18, 2024 · When contacting Citibank via email to report suspected fraud or unauthorized transactions, customers should adhere to specific guidelines to ensure that their concerns are promptly and effectively addressed. Citi is recognized by clients and the world's leading financial services publications for its leadership, expertise, innovative solutions and superior client service An official website of the United States government. If you notice any changes to your account that you didn't make, contact us immediately. Utilize the Designated Email Address: Citibank typically provides a dedicated email address specifically for reporting fraud-related Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. Pour vous déconnecter du site CitiManager, cliquez sur Déconnexion en haut à droite de l’écran. At Citi Cards, we are dedicated to protecting your privacy. Chat is Choose to receive notifications via email, SMS or both. Para conhecer os Termos de Privacidade do Citi, por favor clique aqui. SAM Local Account. All We are here to remind you that you can manage your Citi corporate card with the CitiManager App and CitiManager. Pay bill (U. Citi Australia Offices du site CitiManager. Clicking the [X] in the Passwords expire every 60 days. Citi is recognized by clients and the world's leading financial services publications for its leadership, expertise, innovative solutions and superior client service 6. We are here to remind you that you can manage your Citi corporate card with the CitiManager App and CitiManager. CitiManager Transaction Management User Guide | User Guide Overview and Getting Started Overview and Getting Started Description CitiManager — Transaction Management (Transaction Management) is a feature rich environment designed to align with your financial system and support transaction allocation, statement approvals and data delivery. To Change Password / Enroll, tap Login. Contact us for more information if your Casual Pay question is not addressed on our online Casual Pay Guide. Available on CitiManager and CitiManager Mobile. com. May 27, 2023 April 6, 2022 by Isabella. I checked and sure enough I have a negative balance. Enter the temporary password again and create your new password 10. Contact Us. Oct 4, 2024 · CitiManager – Corporate Cards Contact Information . Access banking demos and FAQs here! Follow the steps below to access statements electronically. English . Please try again later. Citigroup Global Markets Japan Inc. We apologize for any inconvenience. You can only view two levels of contacts above your assigned hierarchy. Always notify the PCard Office, via email, if a Card needs to be cancelled. com)). Alle zulässigen und genehmigten Unternehmensausgaben sollten der Citi Commercial Card angerechnet werden, da dies finanzielle Vorteile für Ihre Organisation mit sich bringt und Sie gleichzeitig nicht Ihre persönlichen Mittel für Geschäftskosten aufwenden müssen. Here’s how you know CitiDirect ® Commercial Banking. You can view and update the information we have on file for you by signing into your account on CitiManager. Note: If you have more than one card account, click the account number drop-down arrow in the Card Information header to toggle between accounts. Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. Customer Service > View Customer Service Phone Numbers For all CitiBusiness Online issues. After 30 days, a password expiration warning pop up in CitiManager will begin to appear to remind cardholder that his/her password will expire in 30 days. Ingrese y confirme hasta cinco direcciones de email a donde se enviaran las notificaciones. u are not login cbol For DTS assistance contact your Local Level Help Desk. Manage authorized third-party apps access to your Citibank account with ease through Citibank Online. If you need further support, please call our customer service team. Therefore, please bear in mind possible discrepancies in the view or unavailability of some solutions. Be sure to notify the PCard Office, via email, of any changes to the Cardholder's phone # or work email address, so the bank can contact the Cardholder in the event they suspect suspicious activity on the card. Click the Chat With Us icon to open a chat window with a Helpdesk representative. com from anywhere at any time. When contacting the An official website of the United States government. Set Up Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. USA. Contact the Travel Assistance Center (TAC) If you still need help, it's time to contact the TAC. Type and confirm up to five email addresses where notifications will be sent. com first. To escalate an issue or concern that Requires Assistance, Please Contact To contact us, please fill out the form below. Connect with one of our industry experts to discuss your project and learn why our customers keep growing and scaling their industrial digital transformation programs. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Also, view our frequently asked questions, reset your online account information, send a secure email and more. ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. The Card should then be destroyed. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle CitiManager ® Manage your program or account via a globally consistent online tool. My accounts (details on balance & credit) New activity. A confirmation message displays. Your Access May Vary The functions to which you have access are based on your role and An official website of the United States government. Once received, you can complete the CitiManager Site self- 1. Supports client programs in over 100 countries; Available in 28 languages; Accessible globally via the Internet; Unified user interface for both Cardholders and Administrators; On-the go-access via the CitiManager App; User-managed customization and preferences We're sorry, the system is currently unavailable. CitiManager Site User Guide | 1. The CitiManager App for Citi Commercial Cards enables you to use your smartphone or tablet to access key account data on the go for your corporate card. L’écran de connexion au site CitiManager s’affiche. Account summary. Your Access May Vary 23. Fill details in the application form. PIN will now display on the screen for 30 seconds. Need assistance with our on-line reporting or administration tools? Our Client Account Services (CAS) and the North America technical Helpdesk is always available to help. CitiManager online tool allows cardholder to setup their Transaction PIN (APIN) in application form. The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. Please Login to CitiManager: home. this is a message, instead of relationship manager. All transactional records, reports, email, software and other data generated by or residing upon this System, to the extent permitted by local law, are the property of Citigroup Inc. Here’s how you know May 22, 2020 · Contact us. com/login CitiManager Mobile App Customer Service number on back of your card 1 Activate your card by completing the ‎La aplicación CitiManager para tarjetas corporativas de Citi le permite usar su teléfono inteligente o tableta para acceder a los datos clave de la cuenta mientras viaja con su tarjeta corporativa. Login using your username and temporary passcode. Para verificar o cambiar la dirección de email para sus alertas por email, haga click en el link Gestionar dirección de correo electrónico. The Alert Email Address screen displays. • Available credit remaining (%) • Declined transaction • Dispute resolution notice • Each transaction Banking on the future of digital payments by connecting business across 160 markets. com Step 1 Simply call Citi’s Customer Service (The number is located on the back of your card. SUBSCRIBE TO EMAIL: Get monthly updates from Schneider Electric delivered right to your inbox. Cardholders and administrators may view transaction and payment information. CitiManager N Approved? Y Approved?N Card Applicant Issue Card OLA Overview 3 5 6 7b 8 Y 7a 4 Review and Approve Notes: After PA Approval in CitiManager, CH will be required to print, quote the Request ID and send the ID proof to the PA for Library Upload in CitiManager. 00 TOTAL RECENT ACTIVITY Search by first or last name ACCOUNTS OVERDUEI REPORTING NOT AVAILABLE TOTAL CREDIT REMAINING 00/0 UNACTIVATED CARDS 0/3 ALERTS CitiManager ® Manage your program or account via a globally consistent online tool. Reinstate Account Initiation . More about CitiManager platform you can find here >>> Jul 15, 2020 · 2 CitiManager Self-registration — Cardholders | Self-register as a Cardholder Self-register as a Cardholder Key Concepts As a Cardholder, it’s possible to self-register for the CitiManager Site so you can view your account information, view statements and Sign on at least once a week and review your account information. Guía de inicio rápido de CitiManager® Titulares de tarjetas | Inicio/cierre de sesión del portal CitiManager Pantalla de Inicio de sesión del portal CitiManager You are authorized to use this System for approved business purposes only. © 2003-2024 Citigroup Inc. comhome. Here’s how you know Key Contacts and Points of Escalation Sign up for CCRS or CitiManager training by contacting your Account or CAS Manager. Citi Australia Offices Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. What should I do about this situation? I haven’t used my gtc since December, and I don’t check it that often so I’m not sure how long the balance has been on there. only) 16. The Card Details screen displays. Casual Pay Workers. gov | Feedback Form; Interior Business Center, 1849 C Street Cm GTO US - US Payment 02/03/2015 For assistance please contact Citi Customer Services Logout Card maintenance Resou rces Web Tools Home My Card Account Statement My Profile Non cardholder contact >> Chanae base comoanv View and update your profile details and preferences Name Company Cm GTO US Title CARDHOLDER Non cardholder details been generated and sent to the email on file with Citi. May 1, 2022 · The CitiManager Quick Start User Guide for Program Administrators provides step-by-step instructions and screenshots for the most used functions. When you are finished entering/updating your email address(es), click the Save button. How We Use Email. Contact us. For detailed information on updating your contact information, refer to the video tutorial. Step-by-Step Instructions. If your company has not defined SAM (Service Access Managers) yet, please find below the corresponding form. Look up your local level help desk for direction on local business rules governing travel for your organization and DTS issues. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Note: This is the e-mail address that will be used as your primary e-mail address in your CitiManager Site Profile. Contact carduri (urgente/ blocare card): +40 37 275 3324 (local) sau + 34 93 316 5911 (international) customer. We want you to feel comfortable about giving us your email address. Cuando haya terminado de ingresar/actualizar su dirección de email, haga click en el botón Guardar. com indicating your name and phone number in order to be contacted. SAM New York Account. Dentro de la aplicación, puede ver la información de su estado de cuenta, los saldos, el crédito dispo… Dec 16, 2019 · CitiManager 460/0 OUTSTANDING REQUESTS 23/50 CHAT WITH US Welcome, My Profile I Contact Help Desk I PROGRAM ADMIN Approver SHARON Sign Out Company CE DOD TRAVEL 1B - US Card Accounts $ 0. 9. 5. This includes the following limited circumstances: to a congressional office on your behalf; to financial agencies and entities for financial matters and transactions; to U. Enhanced security measures include biometric authentication… CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. Step Action 1. Select the hyperlink in the email you received with the temporary password you received. After 60 days of inactivity, the account will suspend and the on-line password will need to be re-set. Use for any other purpose is prohibited. www. CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. You can find the customer service If you already have a card account but have not registered it in the CitiManager Site, you can link it to your existing CitiManager username without creating another login, username and password. Use your eligible Citi® Commercial Card* to make secure and convenient payments using your compatible iPhone, Apple Watch, iPad or Mac wherever you see the Apple Pay mark or contactless symbol logos. Enter the OTP that you received via SMS or call, click continue. Enter Your mobile phone number in format: Z-ХХХХХХХХХХ,where «Z»is country code, ХХХХХХХХХХ–mobile phone number; 2. Send us a secure message. Guide de démarrage rapide CitiManager pour titulaires de cartes | Se connecter/déconnecter du site CitiManager In Asia Pacific and certain countries in Europe, Middle East and Africa, the more common Direct Debit processes are supported. This new PIN can be viewed anytime by logging into CitiManager Desktop or Mobile App. To verify or change the email addresses for email alerts, click the Manage Email Address link. • CitiManager Site contact details • User preferences such as language, date and time format and currency • Password • Reset challenge questions • Merge CitiManager Site user names if you have more than one • Change your primary company if you are assigned more than one • Link/Unlink another card account CitiManager Site User Guide | 1. Inquiry Type* First Name* Last Name* Email* Phone Number* Address* City* State* Zip Code* Vehicle Identification Number Find answers to all of your travel and flight-related questions and view common FAQ articles regarding your travel experience when you fly with Southwest Airlines. Notifications. Charge Card (CitiManager) Contact the IBC Charge Card Support Center if you have issues with your charge card or CitiManager. service. Citi Commercial Cards Citi's global online tool, CitiManager ®, enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. Step 2 If no further action is required by you to process your claim, the Customer Service Representative will submit the request the day it is User registration in CitiManager Note: in CitiManager it is impossible to create two accounts with the same e-mail address. Availability Global Push Notification Account Management Description Push Notification allows the user to receive alerts on their mobile devices from CitiManager Mobile in addition to SMS text and email. com or 1-877-841-7185. Listed below are our top recommendations on how to get in contact with CitiManager – Corporate Cards. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. 9am - 9pm, Mon - Fri AEST, CitiManager Basic - Introduces you to the core functionalities related to your role as an APC. Who do I contact for assistance? If you require technical assistance with your CitiManager account, please contact the CitiManager helpdesk at CCJAXL1HelpDesk@citi. Desktop Site Select your preferred contact number and method to receive the One Time Passcode (OTP) and click Continue. citimanager. Login Support Channel Online Mobile App Telephone Step What How Why Citimanager. Postal Service auditors; to labor organizations as required by law; to government agencies when necessary in connection with decisions by the requesting agency or by the CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. Online Statements. Click the Contact Us link to view a list of contact numbers that can be used when you require technical assistance. 16. 00 TOTAL RECENT ACTIVITY Search by first or last name ACCOUNTS OVERDUEI REPORTING NOT AVAILABLE TOTAL CREDIT REMAINING 00/0 UNACTIVATED CARDS 0/3 ALERTS questions about your disputes, please contact Customer Service using the number on the back of your card. You can contact us if any support is required when filling this form. Sign on at least once a week and review your account information. Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. Check your email address, correct it if needed. This guide includes topics for self-registering, logging in to the CitiManager Site, viewing statements and unbilled transactions, performing account maintenance, resetting passwords, merging usernames, and retrieving forgotten username. 1. Cardholders. Streamlined navigation provides direct access to tasks, tools and information Looking for shareholder information? Do you have questions about receiving encrypted email from your Citi representative? Do you have questions about Citi businesses in specific countries or territories? Sign up to receive the latest from Citi. Citi is recognized by clients and the world's leading financial services publications for its leadership, expertise, innovative solutions and superior client service Enter valid Invitation Passcode & Invitation Email Address and click Continue. Forgot user ID and password. Based on your agency/organization’s set up, some of the key self-service activities may include: Contact us on 13 24 84 and we can arrange for an interpreter to help you Call 1800 722 879 or email dms. 6. Integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe Access your Citibank account online to manage your finances and credit card services. Conveniently update your name, postal and email addresses or phone number by selecting the "My Profile" tab on the on-line CitiManager tool. 4 Click the Help link to view a list of reference material such as User Guides, the Data Dictionary and Frequently Asked Questions. Citi is dedicated to providing all organizations the necessary global, regional and local resources to ensure the success of your program. romania@citi. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. The following Email Policy was developed to help you understand how we use email and what your choices are. cards. Manage Your Profile. Their scope for Citi Handlowy users may vary slightly. Check to see if your issue can be handled by Live Chat. Use the online maintenance tool to make changes to your postal address, phone numbers and email addresses. PIN cannot be changed on CitiManager and if a cardholder wants to change a PIN, this is available in selected ATMs. Guide de démarrage rapide CitiManager pour titulaires de cartes | Se connecter/déconnecter du site CitiManager I got an email from citi saying I may be able to get a refund for the balance on my card. From the CitiManager Site side navigation bar, click the Cards icon. 8. It's important to let us know when your email address or phone number has changed. Please fill in «YOUR CONTACT INFORMATION»field the following way: 1. Please send us an email to accountservicespuertorico@citi. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. Oct 4, 2024 · For corporate card provided to you through your employer for business purposes Download the CitiManager ® App Today! Managing your Citi Corporate Card is easier than ever. Explore the page to check out our digital assets for a refresher on why managing your Citi corporate card is easier than ever. S. I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our CitiManager online tool allows cardholder to setup their Transaction PIN (APIN) in application form. You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. Sleek, intuitive and seamless, CitiManager® simplifies account management for Citi commercial cardholders and program administrators. The Defense Travel Enterprise Customer Satisfaction Survey collects traveler feedback on an array of DoD commercial travel programs, including travel management companies, airlines, rental cars, and the Government Travel Charge Card. 24 Hour Citiphone Banking. been generated and sent to the email on file with Citi. If your preferred bank is Citibank, you Citi is recognized by clients and the world's leading financial services publications for its leadership, expertise, innovative solutions and superior client service. Travel cards issued to personnel for use during official travel are Individually Billed Accounts, or IBAs. DoD Frequently Asked Questions • Manage preferences and update contact information For companies that have the Registration ID and Passcode feature turned on, the CitiManager Site will send you Registration ID and Passcode e-mails once activity is recorded on your Cardholder account. Estamos comprometidos em resguardar sua privacidade e proteger seus dados pessoais. Aug 21, 2024 · Having issues with your charge card or CitiManager? Contact the IBC Charge Card Support Center. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle between both accounts using the drop-down list that displays in the top-right 15. I have a technical issue with my CitiManager account. Citi Australia Offices NOTE: Trainings available on the Citi website cover CitiManager functionalities offered globally. au@citi. You can reach CitiPhone on: 0800 00 55 00. 2. Here’s how you know An official website of the United States government. citidirect. Here’s how you know Dec 13, 2023 · If you are a DoD traveler, you may receive a survey link from us to gain insight into your travel experience. Once the new password is created, you will be logged into the CitiManager CitiManager, haga clic en Cerrar sesión en la parte superior derecha de la pantalla. . Supports client programs in over 100 countries; Available in 28 languages; Accessible globally via the Internet; Unified user interface for both Cardholders and Administrators; On-the go-access via the CitiManager App; User-managed customization and preferences Apr 6, 2022 · Contact Us; Citimanager Contact ABC Citibank Phone Number | Call Now 1-800-374-9700. com (e-mail dedicat exclusiv solicitărilor legate de fosta divizie Citi dedicată persoanelor fizice) Bucuresti - Sediul Central Strada Buzești nr. Statement summary. 3. Vous vous êtes bien connecté au site CitiManager. 82-94, Clădirea Țiriac Tower, etaj 1, București, sector 1 Contact us if you need assistance finding an aircraft or pilot to fulfill your mission needs. Payment history. com)), or by calling Citi at 800-790-7206. From the CitiManager Site header, click the My Profile link that displays under your name. We would like to show you a description here but the site won’t allow us. du site CitiManager. ) The representative will collect required information in order to initiate your claim. Within the app you can view your statement information, balances, available credit, and more. Cardholders with an IBA are responsible for payment in full of the undisputed amounts due in the monthly billing statement from the card vendor and should refer to the Cardholder Reference Edition of the Government Travel Charge Card Regulations [PDF, 9 pages] for complete Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Citi Commercial Cards CitiManager® is a fast, easy way to manage accounts. Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. Language selection. Click the Contact Helpdesk link to contact the Helpdesk for assistance. If you already have an account, please use it to create a new application, or create a new account with alternative email address Treasury and Trade Solutions CitiManager ® Site User Guide Department of Defense Cardholder March 2023 Got a question? Contact Citi Customer Care to reach out to our help enter, file complaints & raise service requests. Call CitiPhone. dtvuwzgm kxqewd qeisttl dhn sll emz gqqzah oqoo yzaq fzw