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Chuwi customer support number I promptly responded with my complete shipping details, including: It has now been two weeks since I provided this CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. I request repairs under warranty. Chuwi FAQs are a series of frequently asked questions about Chuwi products, including tablets, laptops, and accessories. Reach out to us for prompt and professional assistance. com Sign Up For Newsletter Sign up for CHUWI newsletter to enjoy 7% OFF your purchase and receive updates on promotions, products, and more. If the issue persists, please contact our support team. Support Center ; Mar 4, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. 39: 634: June 21 Chuwi will repair the device and return it to you without any additional shipping charges. HeroBook Plus N4020. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. I had sent everything including the charger. Chuwi Support Center - Access device drivers, software updates, FAQs, and product guides to ensure the best possible Chuwi product experience. We're here to assist you with all your needs. Whether you have a question about a specific device, need technical support, or want to provide feedback, our customer service team is available to assist you. Please note that repairs after the warranty period will incur charges. The FAQs cover a range of solutions, such as troubleshooting, software updates, warranty information, and product specifications. Shop Now!. CHUWI EU Store -Your Gateway to Innovative Technology Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. thanks. I strongly discourage anyone from doing business with Chuwi. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. As far as I'm concerned, Chuwi has permanently lost my trust These Chuwi After-Sales Policies (these “Policies”) only apply to Chuwi products you purchased from Chuwi Official Store. Chuwi Support. Their lack of accountability and respect for customers is staggering. Nov 27, 2023 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. Our specialists are always ready to provide solutions. These Chuwi After-Sales Policies (these “Policies”) only apply to Chuwi products you purchased from Chuwi Official Store. Experiencing technical issues? Don't hesitate to reach out to us with any questions regarding products or orders. We stand behind our products 100%. For purchases made through Chuwi’s authorized resellers, please contact them directly. Mar 23, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. If you're looking for a reliable brand, with competent and respectful customer service, you need to look elsewhere. Contact Chuwi. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was willing to send it in for repair… when I agreed to this they stopped answering and emails… Mar 15, 2024 · I never got a ticket number, all communication was through my original order number from the store, EU4720. If your wireless connection is unstable or weak, try switching to another band or resetting your router. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. The home screen with your CHUWI logo is also not displayed. The display stopped working, the computer turns on and seems to boot the operating system regularly but the screen always stays off even in the initial stages of booting. Have a question about a specific device, need technical support, or wish to provide feedback? Our customer service team is here to help. Read our warranty policy to learn about the coverage and how to access free repairs in the unlikely event that you experience an issue with your purchase. Support Email: support@chuwi. On October 18th, 2024, I received confirmation that my device had been repaired and that I should provide my shipping information. Our customer service team is here to help. Shop Now! Contact Chuwi for inquiries, support, or collaboration opportunities. Check warranties, returns, repairs and more. Minibook X. Mar 2, 2024 · The customer service form does not work (After Sales – CHUWI EU Store)! and emails sent to support are not received!! Maria. You must deliver the product We stand behind the quality of our products and offer a comprehensive warranty policy to ensure customer satisfaction. Obtaining Warranty Service: To request a Warranty Service Order within the Limited Warranty Period (from the date of product receipt), please contact us. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. 4G and 5G WiFi. Can you help me? Screenshot_20241025-000547 1080×2400 317 KB BAD CHUWi after Sale management… CHUWi is not answering even after sollecitating by over 20 mails, the aftersale service is not reliabale, My mini pc 5th generation went with a black screen under guarantee time and after nearly 4 months still NOT get any item back send for repair to the indicated Service Center in Germany, What we learned, NEVER CHUWI again At the end, you are loosing money Most of our products support dual-band 2. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil… Sep 12, 2024 · I purchased the laptop from your official online store CHUWI, the Serial Number is: ZFreeBCY2H221202286. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Laptop. Find affordable technology for work, play, and mobile lifestyles. Instead, I found myself caught in a cycle of delays and deferrals that lasted a staggering 9 months. Throughout this Oct 31, 2024 · Subject: Dear Chuwi Official Support, I am writing to follow up on the status of my repaired laptop, which I sent in for repair on August 9, 2024. Through messages with your Sep 25, 2024 · Tracking Number of my device when sended was ZC 010253288 IT. Chuwi is dedicated to providing customers with the best after-sales support. Screen gone grey, Chuwi customer service not answering emails. Is delivery free? For orders over $130, we offer free delivery service, except for remote countries and regions. Good morning, I’m still waiting for one of my two Freebook 360 to be repaired (order EU2098, serial number ZfreeBCYH23030092 sent to germany). xtbq joej yrmqi htpswq ntqs dgav vvkoojp ukxrp xbi cotuqefzt