Veeam stuck on mounting restore point The vhdx its stuck on is a fixed 3TB disk… Oct 12, 2010 · Hello Sean, It seems like the appliance wasn't able to start within 10 minutes, you may try to set this registry key on the backup server to extend the timeout, if it doens't help please send us all the logs to support@veeam. - I've only seen this on two VMs so far, within the same job and the dates with corrupted restore points don't always coincide. Specify Restore Reason; Step 5. I exported the backup to an external USB drive. Took a while to figure that one out, allthough it looks quite simple in the end Mar 9, 2017 · Hello, having the same issue. . When I do this it gets stuck on Mounting Restore Point. Select VM Files and Destination; Step 5. Locate Backup; Step 2. Save Restored Files; Step 6. Finish Working with Wizard; Guest OS File Restore. After some tests we found out, this only happens when we were using newly installed proxies as mount servers. Each extent rely on a proxy server with the mount service enabled. Mount Points and Restore Scenarios; Considerations and Limitations; Restoring VM Guest OS Files (FAT, NTFS or ReFS) Step 1. Apr 28, 2022 · We got some complaints from our technicans that the process of mounting the restore session during Guest file restore, takes a very long time for some particular large VMs with many disks. The backup runs pretty smooth, its finished after 1 hour. Seems that the vbk itself is corrupted, which can happen if your backup storage has faced some corruption. It should be in C:/programdata/Veeam/backup/ then look for the restore folder containing the logs for tour job, see when they were last updated. Restore from Microsoft Windows File Systems (FAT, NTFS or ReFS) Mount Points and Restore Scenarios; Considerations and Limitations; Restoring VM Guest OS Files (FAT, NTFS or ReFS) Step 1. , Veeam ONE, Veeam Agent for Microsoft Windows, Veeam Backup for Microsoft 365) stopping their services will interupt their operations. com for further troubleshooting. Appliance is configured to run on different network than backup server. Sure, after hours the stuck job fails, goes into retry1 and finishes successfull. Feb 7, 2019 · But unfortunately it doesn't move further "Mounting restore points" and I also don't see any Network activity. Apr 18, 2018 · I'm trying to do a test File Level Restore from our Cloud Provider. So abolutly random… Jan 11, 2019 · Restore point Mounts message followed by Agent Status: Trying to start agent on port 1025. Aug 7, 2016 · Thanks, but I don't have that "Backup & Replication" in the margin (inventory pane) of my free version. vhdx files from usb3 hdd to an internal 6tb sata hdd. It does this for ports 1025-1034 and never does the restore. Oct 30, 2023 · - This does not happen all the time. What I don't understand is the link between NFS Mount point and the Appliance. Step 1. Exporting Backups; Exporting Restore Points; Restoring Jun 1, 2021 · However, when we do this, and try to restore, the job gets stuck on 'checking locations'. Apr 11, 2018 · With V11a, restore Point is mounted on the mount server when doing a FLR restore. When mounting to Veeam server it can cause NTFS driver to enter infinite loop trying to re-apply transaction log. Select Restore Point; Step 4. Select VM; Step 3. Aug 30, 2017 · In our next series, we are going to cover the most common misconfigurations and issues we see in Veeam Support every day. Stop Backup Mount Session; Restoring from Restore Point. Only some restore points are impacted. I can't click Restore guest files -> Linux and other because its not listed anywhere. On a side note – be aware that Backup copy job doesn’t copy backup files as the whole, instead, it synthetically creates required restore points in remote location from VM data in source backup repositories. If you select to restore files from the backup to the original location on the production machine, an additional mount point will be created on the mount server Oct 29, 2013 · Thanks gents, Does Active Full = new backup point? Yes, any restore point counts: be it full or incremental one. So i tried cancel the job but it got stuck and after i restarted all Veeam Services the restore job was in "running" state and did not respond on stopping. ERROR CONFIG #1 - Obtain IP automatically Linux FLR appliance deploy failed: Timed out waiting for FLR helper appliance to respond. Stop Backup Mount Session; Exporting Backup to Virtual Disk. If your mount server is on location number 1, and your Backup Repository on a remote location, the backup will be mounted over this slow link. Join our investigation trip and stay tuned! Read also: How to restore from tapes, if you get “Invalid block size” Veeam Agent for Linux Apr 29, 2015 · Veeam Community discussions and solutions for: On backup restore veeam has failed to mount restore point of VMware vSphere If you then select to download the necessary files, Veeam Backup & Replication will copy these files from the backup server to the destination location, using this mount point. Veeam Community discussions and solutions for: Windows FLR Failed - MountRestorePoint failed of VMware vSphere Failed to mount restore point (mountId:c354612d Apr 6, 2021 · Dear all, since I have trouble opening an official ticket (Enterprise license), I try my luck in posting here. My backup is placed on a Synology NAS. They get stuck somewhere after 20%, 50% or 90%. Mar 20, 2023 · My persisting promlem is, that jobs get stuck absolutly randomly. Mar 1, 2013 · Close the Veeam Backup & Replication console. Full VM Backup - OS Will not load. But if i want to restore application items such as Active Directory or Exchange the operation "Mounting restore points" is in progress for Sep 1, 2016 · The issue occurs when guest Windows has Transactional NTFS (TxF) turned on. Step 6. May 27, 2024 · Step 3. Because the network is unavailable I created recovery media (USB stick) from the backup server agent (with drivers, without network settings). After awhile I got the following message: 14. Specify Restore Reason; Step 6. It has only done this since we upgraded to Version 10 - it never done it in any previous versions of veeam. Restore Methods (This is a Windows 2019 Server with MS SQL) 1. 2019 17:03:16 Warning Closing file level recovery session due to reaching inactivity timeout Any suggestions? Thank you!. But thats not satisfying… Is there anything I missed about jobs getting stuck? Just for your information: Jobs launch and run. It eventually errors out, but can take anything between 5 - 10 minutes. I would make sure, that the configured mount server for the repo is configured on the same location. Jun 14, 2023 · I have two restore points for the server’s OS Volume. veeam. g. For one of the VMs it will take about 1,5 hours and for one particular VM it will take at least 3 hours or more. Note: If other Veeam software is installed on the same server (e. Stop all services that begin with the word Veeam. 2. Explore Restore Points; Step 3. So i did as described in KB1534, and altered the database. If this is the only restore point you have, and you need to restore the entire environment, then I recommend to open a Veeam Support Case. Jul 22, 2020 · Meanwhile, you can try extending default session timeout (30 mins) to something higher - let's say 2 hours - via registry key [HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\InactiveFLRSessionTimeout] give it a value of "7200" and restart Veeam server or its VeeamBackup service (make sure no jobs are running!). FYI, the environment for this site is production host with production VMs, backup host which hosts the backup VM, all equipment in the same rack including the NAS and all connected to the one switch. Nov 24, 2022 · After a few seconds, mount point was disconnected automatically and browsing in Explorer resulted in an error. Jan 10, 2012 · Hello, try to switch storage optimization to Local target (16TB+ backup files) in the advanced job settings, create the new Active Full backup to make use of this new setting, and try restoring from such a restore point. Then it dismount the restore point followed by the message. Dec 22, 2011 · I did a guest file level restore for a VM, i had problem with to long file names in the restore process. Launch File Level Restore Wizard; Step 2. com/kb1534 but keep getting the same result. Possible causes: 1. 04. Oct 22, 2015 · we are currently backing up our vSphere cluster with 30 VMs with veeam to EMC Datadomain (ddboost enabled). Mar 28, 2018 · Attempting to run file level restore from Linux restore point ISSUE Failed to mount restore point. After trying the Instant VM recovery option (restore a VM, which is a backup from an vsphere Host, to an hyper-v host) the vm was shut down and removed, but it is still open in "instant recovery" with status dismounting. The Datadomain is connected via 1 Gbit. Mount Restore Point; Step 4. Verify Restore Settings; Step 6. May 25, 2021 · yes, the mount server is the backup server and we also tried using the backup host. The next time when everything has already finished (merge, bcj), it would of course offload the deltas and that's why all these restore points are complete on the second run. Jul 19, 2016 · Of course that can only lead to incomplete restore points on the object storage. I tried the steps from this article https://www. Coming upto 24 Hours since i started a restore of 2 . PowerShell: Step 3. Are the mount servers involved to mount the backup to the FLR Appliance ? All repositories, are DataDomain Extent for SOBR. Any suggestion guys ? May 1, 2017 · Hi there, After testing Instant VM Recovery from Hyper-V to vSphere I'm now stuck with a "running" process with status "Dismounting" I have read Veeam Support can fix the issue in the DB. Finalize Restore; Restore from Linux, Unix and Other File Systems Jun 28, 2022 · A corrupted restore point cannot be repaired by us, the community. Monitor Mount Process and Result; Step 5. Failed to restore database: Unable to start runtime process on server xxxx using port range:1025-1034. ujftygzanillbuvdsaafdqtccpsieyyyrynipieshc