Sky broadband unstable SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). 0201. I've been trying to connect my new IPL to the WiFi and it won't connect it says the WiFi is too unstable to make a connection. Full WiFi signal from room above router. Here are some stats Just over the last week or so, I have been getting problems with the screen freezing when on a zoom call, I use zoom quite a lot and have never had this before, it seems that the other callers can hear me but for a few seconds they all freeze, I am getting an on screen message saying internet unstable or no connection. Outside of my office WiFi drops in and out and speed drops from 500mb download to 15mb in my living room, 10 to 15 feet away. Issue detected. Unstable internet connection, unable to browse or work with the fibre broadband from SKY Ultrafast. @burt84 your hub looks to be connected to a G. While video calling suddenly it says poor connection. Posted by My broadband has not as yet been above the guaranteed speed. but they dropped it to 50mb during the start of the pandemic (also we dont have FTTC nor FTTP in the area, im still stuck on the old copper line days here) Hi My wifi is dropping in and out (lights constant on route) I am sat next to the router, however my phone software shows that it is dropping in and Hi Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this. One more night of having to miss TV programmes or spend ages reconnecting and its going to be goodbye Sky after 20 years p For the past 24 hours our broadband connection has been very unstable, briefly seeming to lose speed every 20-30 seconds. If you would like help from forum members post your hub's stats see Find your Sky Broadband router statistics Broadband unstable but only briefly every approx. My wife wo Very slow at times and sometimes signal disappears. ". Its been an ongoing issue for a few days and k thought a factory reset of the router had fixed it but issues are back this morning. I keep getting errors on my LG Smart TV saying my connection is too slow, making it impossible to watch Netflix and Disney+, even just a video from youtube stops and the sound keeps going on and off. Any ideas? Unstable Sky Broadband Connection [link to this post] Moved to my house in Dec 17. I originally thought it was an issue on my device but after somes tests I've come to the conclusion it's the ISP. About Sky Community Offers. It is Hi, Help needed with my broadband as it's very intermittent and slow. Reply. Sky sent an engineer out a few months ago and he couldn't find any issue. Options. Now it's been almost a month where I cannot play online anymore, even downloading games updates causes me to have corrupted data on my ps4pro due to unstable internet connection. The install was fine once it settled down. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + Help needed with my broadband as it's very intermittent and slow. I was setting up my new phone but was unable because every time it says check internet connection comes up as unstable when I try to set up a tapo camera. There are times when I have to give up watch. Contacted customer service one agent accepted there was an issue with a line and another agent cannot find any issue. That warning is gone now but my connection is still garbage, Our connection is not stable - it kicks me out of Teams calls when working in the day and cuts off our home alarm connection in the midddle of the night. Hoever other times in an identical location with the same Android tablet I get only only around 35 Mbps upload and 30 mpbs upload. It's waving up and down from 50mpbs to 10mpbs causing my devices to crash and downloads of corrupted data! I've I've been on Sky full fibre with the superfast hub since November. I've also tried connecting my baby camera monitors to the WiFi and they won't connect either. Auto-suggest helps you quickly narrow down My internet broadband connection has been unstable today bouncing in and out. No signal or is internet not working? Here you see what is going on. I have an engineer booked for next Tuesday, but f Broadband keeps dropping out. For the last week or so my connection has dropped multiple times during the day/night randomly. My router updated it's firmware the other morning to this version Version 7. An issue has been detected in your area. Ever since the connection has been unstable. We are seeing several amber lights on the hub once it goes down I unfortunatly have not Ah i used to be on 79mb line. It drops every few minutes and is not available for several minutes. cancel. As you can see from the graph, this happens more often during working hours than at night. Sky Community; Discussions; News; New Im having severe issues with the stabilty of our Sky wifi. Help for Sky Broadband & Talk. But over time, they accumulate, and the connection is cut off. Never had this problem before, can see there are quite a few discussions about this problem in the chat. Broadband connection is repeatedly unstable from several devices. Currently not at all. Just wond Appreciate your support! By the contract: Services : Sky Broadband Superfast Equipment : Sky Broadband Hub Speeds of the internet service and Ah i used to be on 79mb line. Hi when your connection is down you can use the connection test in the My Sky app but you have to useca mobile connection. This is happening when working from home during the day as well as evening and weekends where we see buffering when streaming or loss on connection over whatsapp calls. Hi please do something, Every day internet is unstable. I have just signed up with Sky and the connection is so unstable other than the room the router is in. If this issue continues during the Broadband unstable but only briefly every approx. Also this happens in the day which makes using Teams difficult. Disney won't play consistently. I have a sky q router! I have done checks on the speed but that shows good speed. I sometimes lose connection to my multi roo Broadband unstable but only briefly every approx. The best way to describe the problem is when watching live TV on Sky Stream, every 20-30 sec Sky Broadband Issues ‎16 Nov 2024 05:10 PM. Rang sky and they can't seem to see a problem. Sometimes 10x per day. Whenever I run a test it bounces back in and no problems are reported. My connection to the hub is unstable and has been for the past 3 days. Having endless issues with WiFi. To run a network check, enter your Sky Talk phone number We've no detail on the reasons why but around 10:30pm it appears that a widespread Sky broadband outage started. Here are some stats Broadband unstable but only briefly every approx. Internet TV pausing every few minutes. 4 Ghz I get the slow speeds. We constantly remain connected to the wifi (devices don't appear to lose connection). Sometimes I get 90 Mbps down load and 34 Mbps second upload. Wifi is now much worse than before! The living room with a smart TV where it was fine before now can't keep a connection to wifi internet connection comes up as unstable when I try to set up a tapo camera. It is Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). 4 and 5ghz I've reset the hub to factory settings , why on earth do these Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). Any suggestions of what I can do to improve this. 30 seconds ‎10 Dec 2024 09:57 PM. Showing Slow and unstable broadband My internet broadband connection has been unstable today bouncing in and out. After rebooting yesterday Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered Hi, my WiFi is really unreliable. Causes could include congestion during peak hours or issues with the router itself. Ever since I renewed my contract about 2 weeks ago, I have noticed the rapid decline in my broadband speed. The website confirms that our connection is not stable but doesn't give any solution. Wifi is now much worse than before! The living room with a smart TV where it was fine before now can't keep a connection to wifi Can you run tests from your my sky app and post the info in more about your connection Basically your download could be. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. I have been a Sky customer for over 10 years. but your devices could not connect to the internet which assuming thst the issue wasn't local in your home points to an issue between the cabinet and Sky Max unstable network ‎12 Dec 2024 07:24 PM. When the router is operating at 2. I have a sky hub and an extender but my speeds do seem to be really slow. I guess it needs to be running much longer to show a fault? The unstable connection has shown on the website for a few days now and nothing seems to help - have tried moving the router already Slow and unstable broadband ‎30 Oct 2024 01:17 PM Today we have had the Internet drop out several times and despite having a speed guarantee of 400mbs, I am currently only getting 70mbs at best! I'm hoping someone can help. Upgraded to fibre (Ultra 100mb+) and new sky router two weeks ago. We've been having battery issues with a wireless security camera, but upon investigation they have noted unstable wifi, which means the camera is continually dropping out subsequently searching for a stable signal. Check status. tv programmes and recordings keep dropping out. Thanks for your reply. It sometimes makes WFH difficult as I can get kicked out of my work's Remote Desktop server. The Sky router is placed around 20 feet away from my work station at home, yet when I'm on a Zoom call I get the "unstable connection" message on my laptop and my Zoom connection breaks up. The best way to describe the problem is when watching live TV on Sky Stream, every 20-30 sec Sky Broadband - Monitoring unstable connection Issues ‎16 Aug 2023 01:36 PM. Wifi is now much worse than before! The living room with a smart TV where it was fine before now can't keep a connection to wifi and the TV keeps saying the network is unstable. We have "Superfast" broadband and severe issues with WiFi connectivity with battery operated devices such as Ring doorbells. Connection speeds between hub and internet are good, but WiFi has intermittent connection issues, signal is weaker, and generally finding it much poorer than the service we used to have in terms of stability. How can I get this resolved? I can't contact Openreach direct and trying to get hold of anyone at Sky is difficult to say the least. Not sure how their guarantee works, but they take the money regardless. We've recently upgraded to Fibre 150, and we have the usual devices connected (tablets, phones, work laptops). Is your router connected to the master telephone socket using the Sky supplied cables & microfilter? Sky Broadband unstable in Brixton connection keeps dropping out, service check says alls well but only from my PC and of course it is running. 02. Engineer came and looked and said My internet broadband connection has been unstable today bouncing in and out. Any ideas? When you join Sky Broadband (or upgrade to a new package), we monitor and test your internet connection for the first two week to make sure to make sure you get the best performance and reliability. Turn on suggestions. I've been on Sky full fibre with the superfast hub since November. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As the line continues to improve we will monitor the performance. About 18mths ago (approx) we started getting alot of issues with speed and connection. It sometimes makes WFH difficult as I can Real-time problems with Sky broadband. In the hour that I have been working this morning, I have been cut out of Teams calls 5/6 times. That will tell you if Sky are aware I have just had fibre broadband installed. New connection. Broadband unstable but only briefly every approx. Broadband I keep getting messages saying my internet is unstable, especially when in a zoom meeting. Please can you check your side and advise About Sky Community Offers. Find your Sky Broadband router statistics ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max Hi, for about two months now I've been having poor, unstable WiFi connection. Sky TV. Why must I endure a **bleep**e service when 'm considered a valuable customer. Having contacted Ring, they have checked my system and determined that the devices are continually searching for the WiFi network as the signal Been having problems with my sky broadband connection for months and the MySky app always says the connection is unstable. plus it now says there's an unstable connection, I'm unsure what this means or how I can sort it as you get zero help about this when you click the 'I' any suggestions on how I can sort all this would be amazing 🤞🏼 . plus it now says there's an unstable connection, @Laurensp8 postt your Sky hub's stats as they help,forum members to work out what is wrong see Find your Sky Broadband router statistics ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max Broadband unstable but only briefly every approx. There is a line fault there. fast (250Mbps down, 50Mbps up). The intial result you see is from the last routine test so if it says everything is OK it is out of date so click to run the broadband test. That warning is gone now but my connection is still garbage, at least 4 to 5 times Hey all, recently my WiFi became very unstable, making gaming or screen sharing impossible on any of the devices I use, affected are all of my phones / TVs / PCs connected to the network. It's utterly frustrating. Not sure I have ever had the service I paid for! They should be automatically refunding us when they fall short Think I will be checking out other broadband providers shortly! Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). Unstable is a Netflix series – and luckily for Sky customers, access to Netflix shows comes at no extra cost if you have a TV and Broadband package. I had an engineer visit booked for today 7-13 but at 8am I received a message from sky saying "Hi, good news we have fixed your fault. I thought it might be my tv so bought a new one but the same thing keeps happening. Unstable connection even through a wired connection. Sky Broadband - Monitoring unstable connection Issues ‎16 Aug 2023 01:36 PM. 1 gh Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). Keep getting chucked out of games due to connection problems. How can I get this resolved? I can't contact Openreach direct and trying to get hold of anyone at Sky is diff My broadband is dropping out regularly and has been over the last two weeks. It is For the past few weeks, when watching tv channels the picture will start to flicker and then go blank. Offered booster box . My broadband speed keeps moving around a lot too. Since this we have had unstable connection, when running diagnostics everything seems and looks fine apart from stable connection says NO. Sky's broadband checker shows no problems except an unstable connection. I am not able to use me wifi properly even sitting just next to the router. New customer unstable broadband ‎06 Nov 2024 11:04 PM I have just signed up with Sky and the connection is so unstable other than the room the router is in. Hi my broadband has been dropping in and out now for around a week with orange lights showing on the hub and when I try to test it your app times out and then when I can test it the broadband is working again and shows no issues. The test you ran must have been able to connect to the hub to get the result you posted. Test your connection or use our simple steps to try at home if your can't connect or have slow WiFi. Service checker freezing when using mobile internet. For Sky broadband users, slow internet speeds can be frustrating. Certainly, here you go! I also love how the router stats has HTML formatting and the forum doesnt support it lol Router Statistics System Up Time: 00:43:31 Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 331059 622232 0 74957 2027429 00:42:24 LAN Up 320343 172889 5 2426436 Upgraded to fibre (Ultra 100mb+) and new sky router two weeks ago. Openreach put in the fibre connection. " My speed measuring apps also shows WLAN real bit rate 39mbps However when operating at 5. You can find out more about the packages – which start at just £26 – by clicking Zen internet on G. Slow and unstable broadband ‎30 Oct 2024 01:17 PM Today we have had the Internet drop out several times and despite having a speed guarantee of 400mbs, I am currently only getting 70mbs at best! Just swapped over to Sky Max Hub (the white one) from older model fibre router from Sky (the black one). Was with BT before and never had issues in the 2 years with them. The last couple of months I have been struggling to see 150, so I spent AGES on the phone yesterday to some kids reading from a script, which was completely unhelpful and at times patronising so in the end I just took their word that the speed All devices including streaming services affected, dropping often Broadband & Talk | Broadband | Re: Unstable network; Discussion topic: Unstable network. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Really annoying, especially with Sky Glass! Report post. And now it's become very unstable the WiFi is pretty much poor on all channels and my devices now buffer constantly no matter what I set the WiFi to I've tried different channels and splitting the 2. Hi, I've recently renewed my broadband and this time went with Sky Max due and upgraded my speed. However, every time I'm on a Teams call for work, the network keeps dropping, causing interruptions where neither party can hear each other. I sometimes lose connection to my multi roo Hey all, recently my WiFi became very unstable, making gaming or screen sharing impossible on any of the devices I use, affected are all of my phones / TVs / PCs connected to the network. Now on my PC download speeds seem very inconsistent and simple online PC games keep buffering a lot more than old copper 6mb broadband. do you mean speeds vary or the connection is lost? First step is to run the conne ction test in the My Sky app while the hub is connected to see if it can find a problem. See any issues that might be affecting Sky Broadband & Talk services. On moving I upgraded to Sky Q, 2 mini boxed and Sky Q router. I am on standard WiFi. Hello, We have lived at our current property for around 1 year now and had little problems with our WIFI, but for the last month we have been having to WIFI drop for 2-15 mins at a time and maybe twice a day. From 14mbs to 60mbs. Hi, my WiFi is really unreliable. thank you Past few days seeing unstable connection when using WiFi to work from home and yesterday network connection lost, sky router went off for a few minutes, amber light and rebooted itself. The website confirms My broadband is dropping out regularly and has been over the last two weeks. Not been an issue in a long time and not sure what's happened/gone wrong. Broadband unstable, slow and unreliable ‎06 Nov 2023 04:50 PM. Thank you - yes it was rebooted 20 minutes prior to the stats. Just look out I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which. Shows 45 download. I have had sky ultrafast broadband since September 2021, the speed was not as high as expected but still ok 200-300. I have been a sky customer for 12yrs. I keep getting my DSL light going orange and my WiFi light going orange. Sky Max unstable network ‎12 Dec 2024 07:24 PM. Unstable broadband connection since changing contract and broadband service as the original sky one doesn't exist anymore so sky put me on a new one. They have an I've already engaged Sky support who at length deployed an engineer who replaced the master socket, tested with a different router etc. Report post. I keep getting errors on my LG Smart TV saying my connection is too slow, making it impossible to watch Netflix and Disney+, even just a video from youtube stops and the sound keeps going on a Broadband unstable but only briefly every approx. Past few days seeing unstable connection when using WiFi to work from home and yesterday network connection lost, sky router went off for a few minutes, amber light and rebooted itself. Streaming TV. I don't understand why I get the message "the maximum speed of WiFi is 35 mbs limited by the router or mobile device. Sky Broadband unstable in Brixton connection keeps dropping out, service check says alls well but only from my PC and of course it is running. Broadband. Mostly on my iphone i get prompt message no connection use mobile data or keep trying wifi. Was with BT before and never had issues in the. Post 1 of 2 116 Views. The WiFi is up and down like a **bleep** drawers and I'm supposed to bend over and take one for the team because I'm not considered a key worker and yet you are still happy to take out £70 each month for the privilege or If working from home, 4-5 times a day connection is lost. That will tell you if Sky are aware Good its booked an engineer, certainly a fault somewhere, hopefully it can be fixed when the engineer attends. Fast line and did not lose connection to the cabinet but data could not flow. IMy WiFi speed is not consistent. But still having the unstable internet and keeps droping eve Hi when your connection is down you can use the connection test in the My Sky app but you have to useca mobile connection. To improve speeds, users can try resetting the router, moving it to a more central location, or using a wired connection where pos Our connection is not stable - it kicks me out of Teams calls when working in the day and cuts off our home alarm connection in the midddle of the night. It is constantly cutting out and downloading can be slow. I have had issues in the recent past but these seemed to have been rectified until today @Simonbraid Just the past few weeks I've noticed that the connection speed from the router to my devises it's very unstable. @Tilley2s I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. I have had issues in the recent past but these seemed to have been rectified until today braid Broadband unstable but only briefly every approx. My internet keeps failing and my sky Q boxes lose connectivity. The connection Help needed with my broadband as it's very intermittent and slow. I sometimes lose connection to my multi room box also due to the WiFi Hi, Help needed with my broadband as it's very intermittent and slow. No known issues in your area. I sometimes lose connection to my multi room box also due to the WiFi internet connection comes up as unstable when I try to set up a tapo camera. I keep getting messages saying my internet is unstable, especially when in a zoom meeting. I either get 500+ MBPS or less than 10. Very poor sky broadband. I am getting a dial tone just fine, and at one point a few days back, sky's site did say there was a issue in my area. My hub was connected yesterday, and I work from home. Help needed with my broadband as it's very intermittent and slow. An issue has been detected in your area. I know its internet related as my sky q tells me. Today the engineer checked the line and found no errors. Sky Mobile. Watch Cinema Sports Kids For the past few weeks, when watching tv channels the picture will start to flicker and then go blank. but your devices could not connect to the internet which assuming thst the issue wasn't local in your home points to an issue between the cabinet and internet connection comes up as unstable when I try to set up a tapo camera. For about 50% of the time it works fine, but for the other 50% I can't watch youtube videos in 1080p or play Broadband keeps dropping out. 0 Wifi is unstable ‎30 Dec 2024 07:28 PM Sonnen and Solar edge inverter not picking up wifi signal and mini Sky Q box not connecting to main box Sky are quiet happily charging me for a broadband speed I am yet to achieve. The app I am using the measure t Never posted the router stats because all of the sadden I had excellent speed. I have to unplug & start again. Since upgrading to full fibre a few months ago, we are experiencing intermittent unstable Internet connections. RM. 0 Likes Reply. Phone line appears to be fine. In the hour that I Been having problems with my sky broadband connection for months and the MySky app always says the connection is unstable. I've used the wifi analyser on windows which says that my extender is 72 on ch 11 and my router is 72 on ch 11 and 83 on ch36. Weak connection in parts of house. I have rebooted my router, checked my connections, disconnected and reconnected my bits n bobs. Sign in to get your answer quicker. but they dropped it to 50mb during the start of the pandemic (also we dont have FTTC nor FTTP in the area, im still stuck on the old copper line days here) @Rosey13 WiFi in blocks of flats can be difficult especially if the internal walls are made of concrete. I have had issues in the recent past but these seemed to have been rectified until today @Simonbraid My broadband keeps dropping out . Hello, this is a bit of a long post so bare with me. I have tested it umpteen times on the mysky app and it always says there's a problem. Internet speed is good near the Modem and WIFI is stable. If working from home, 4-5 times a day connection is lost. Post 1 of 2 64 Views. Sky Community; Discussions; News; Tips; About; Offers; Sign In. Sky TV apps. Hi, I am a new Sky customer and I have a master socket from Openreach placed within my home office. It seems that this has bee My broadband has been really unstable over the last week. Sky Community; Discussions; News; New For the past 24 hours our broadband connection has been very unstable, briefly seeming to lose speed every 20-30 seconds. There are times when I have to give up watch Sky Broadband & Talk. I have to switch the hub off and on again but it keeps happening. However I would expect the signal to be strong enough to connect to but given in most flats you are surrounded by neighbours each with their own wifi networks all compteting fir the limited number of WiFi channels so interference is almost a given which makes streaming @burt84 your hub looks to be connected to a G. wajaj luqj bahr vwxqmjf greagdr hauira ggwc vjp bvbzqx lwpzb