Naim muso connection problems. It is amazing and sounds great.

Naim muso connection problems 5 (Build 363) which addresses the Airplay issue with Naim Mu-so and a few other Airplay2 devices. · Muso Qb gen 1 - wifi. I cannot use airplay connection to my Mu-so Qb (1st generation but actual firmware) with my iPad (Air 1) or iMac because I was asked for a password, but I don´t know The Naim has UPnP streaming with native Qobuz, Tidal and Spotify support, AirPlay2, Chromecast and Bluetooth. It works fine Setting up the WiFi/internet connection is driven by the app on your phone and you have to start by initiating the set up process on the app. The sleep timer appears to be off on both the speaker and the TV. Internet Radio from the Naim I’ve experienced same problem on my MuSo (Gen1) since the general issues with Vtune around Christmas. , and apps respond to input from the unit (skip track, volume up etc. also search function new stations are not working. 0 the failure is permanent. 7 Problems? 19. This usually happens when Barely goes 10 mins without the buffer emptying and struggling to re connect. 2 iRadio 10. I have spotify 3. The initiation of playback no longer switches the muso’s out of standby. What best describes the issue with your Hopefully someone has seen this before, it seems to be an airplay setup problem of some description but my Naim app fails to configure the Mu-so Qb. Naim is not sure why, but of course thinks it is a Spotify problem. see screen shot. My existing set up is a Cambridge audio cxn streamer hooked directly in to Adam Tensor Delta active I’d like to connect the MuSo to the BT Mesh, but just can’t figure out how to do it I’m sure it must be simple. The only way to circumvent this is through resetting the I have a new Naim Mu-So 2nd generation connected via HDMI cable (HDMI ARC port) to an LG OLED55C8PLA TV. HDMI is great when it works, as the Muso will automatically switch on and select the HDMI input when you turn on the TV, and the TV remote will control its volume. Of I’ve two Naim Muso devices in my Kitchen - A Muso and a Qube. The Qb shows on the windows network. Naim Support: Please use our support pages in the first instance when looking to resolve any technical issues with your product. I am able to pair my phone (xiaomi redmi mote 9) but NOT to connect it with the qb. Describe your network setup. I was hoping to use it as a soundbar (among other things), but when I connect it to my Sony TV’s HDMI ARC connection all I hear is static. 4. Airplay and Spotify Connect work flawlessly every time, but Chromecast doesn’t. We returned this week for Thanksgiving vacation, and everything needed updating How do I switch the WiFi connection. I don’t understand your comments that the muso is connected but has no internet. There are three different methods achieving this. I had the same issues with my Muso’s. If I use Tidal Connect they work fine, and shut down afterwards. I have followed the advice, but to no avail. We don’t have Hi there, I bought myself a Mu-So 2nd Gen 2 weeks ago and quite soon we noticed this issue with the device that when it has been connected with Bluetooth to a device previously and you later want to connect with Bluetooth to it with another device something wrong happens, the new device connect to the Naim but no sound is played at all (you can still I have connected my MuSo to my TV using HDMI ARC. It is amazing and sounds great. 2: Press AND HOLD the reset button on the side - KEEP pressing while plugging the Hello all, I have an original NDX, ethernet connected, and I’m having issues with BBC stations slow loading and podcasts and on demand not playing. It has been working ok on wifi for a year now, but every so often requires power cycling so the app can see it. Am I right in thinking (sound quality issues aside) that I Naim. They appear instantly on the app and respond to volume changes instantly. I assume my iPhone is Points: Cannot stream from Naim app despite units recognized. It all Suddenly one day I was not able to connect via Naim App and it suddenly dissapered from my list of Naim Mu-So’s. They were very helpful with my issue although it took a while to get help as they are short staffed just now. There is an optical audio mini-toslink output on the back of the TV, which I duly What best describes the issue with your audio device? I see my device in Settings > Audio, but I can't enable it. Change the wireless signal so that 2. For more information see the topics “Set up Using a Wired Connection” and “Set up Wi-Fi Using Naim App (iOS)” or "Set up Pleasant sound and generally easy to live with, but I didn't love the Naim app (not trying to bash the brand but it's not got the polish of the streaming apps or just the simple usability of, say, the Wiim software). This is when the Muso works perfectly for me but fails once any other HDMI source is connected. Its not a problem my 1st gen muso and Naim Audio - Community Mu-so not responding. Please excuse my non technical thought process When using my naim products I mostly use the Naim app on my phone and start any commands with the Uniti So my issue is connecting my Naim UnitI to my Naim Mu-so in whilst listening to music through my laptop or phone via bluetooth into the uniti. 11n, channel selection to manual, channel to Networking issues on a Naim system tend to fall into two categories: • Discovery: The Focal & Naim App or product is unable to see other products or devices on the same network. Hi all, My first post here. Sometimes when it’s playing via tidal directly, usb hdd external but can’t control speaker by app on iphone and app report streamer not responding failed to respond. I have a portable Sony GShock CD player that I use to Power surges covered from day one. Just brought my brand new muso 2 back from the shop. I find the setup process for the muso devices infuriating and opaque. I have a new Naim Mu-So 2nd generation connected via HDMI cable (HDMI ARC port) to an LG OLED55C8PLA TV. As this clears with a Muso 2 power cycle, I assume there’s something hanging up internally You can connect wirelessly or via a wired connection, using an Ethernet cable direct to the router or using Ethernet over mains adapters. This issue surely can’t be normal. Bass_ferret May 29, 2022, 12:18pm 1. 1 Wireless Network Connection In order for Mu-so to connect to the internet via a local wireless network it must be configured with the wireless network name (SSID) and password (security key). I wanted to use the HDMI Arc function in order to boost my TV sound. I have two Gen 1 QB’s & 1 Muso Gen 1. I had this station configured as a preset in the Naim App and I use this station a Recently I had to reset my new Mu-so 2nd gen(not the first time). The Muso boots when you turn the TV on etc. Support. 8 Service and Contact 19. Describe the issue. After numerous attempts at From personal experience I know that it can solve problems, though not with Naim. All connected via Wi-Fi with no issues at all. Hi everyone - my first post on here - I am not a Naim owner yet but am pondering a MuSo2 + Qb combo - my question is about using the MuSo as a soundbar. Hi guys. Combining our 50 years of hi-fi mastery with state-of-the-art music streaming technology and premium design, this is the ultimate single-box system you and your music deserve. I like to switch stations regularly and in I’ve just bough a Samsung 128GB USB stick. I mainly watch movies by connecting to a TV and Bluetooth. no issues that I Naim Audio - Community Muso v1 blinking purple and will not connect mesh points are currently set for 5ghz so I wonder if switching the mesh points to 2. I have connected my MuSo to my TV using HDMI ARC. 1 Selecting Inputs from the Naim app mu-so streaming sources and inputs and pages dedicated to mu-so setup. Hi-Fi Corner. The TV is set to standard TV sound and eARC is set to Auto. The connected to a mains supply. 1, and the Spotiy Connect has stopped working on my Naim Mu-so. The method you choose will depend on personal preference and convenience. Your journey into the Naim family starts with the 2nd Generation of our multi-award-winning Mu-so range. Your best bet is to let Naim support know about it - give as much detail as possible including exact My Muso-2 has similar problems with the single SSID setup. When I play both speakers in tandem via Airplay (original) I constantly get drop outs. Until you do that the Muso will not connect to the WiFi or internet, nor will you see the Muso in the app. Naim Audio - Community Questions about Muso. I went through this process a fiew times, hoping it would Unfortunately my Naim Muso Qb 2 has stopped working. 11ac rather than the prehistoric 802. When they used with Roon, they fail to go into Auto Standby mode after I have stopped playing music through them. So I’ve had my QB2 a while. Muso 2 and qb2 issues. Yesterday I received my first naim product, a mu-so qb2. Naim Audio - Hi all, I have a Naim Uniti Atom (HE Edition) powering Adam Tensor Delta Speakers and i link them via Roon with my Naim Muso & Naim QB. I seem to recall conversation about this but couldn’t find a definitive workaround (if there is one). HELP! I have a 1st generation Mu-so Qb. 4 networks separate. I have a Samsung The Frame TV 55 mounted on the wall above a fireplace, like a lot of people I guess. Recently I had to reset my new Mu-so 2nd gen(not the first time). The only Hello. Hello, Just got a Rega Planar Plus 1 for my oldest son as he is using a RCA cable to connect directly to our Naim MuSo 2 we have in the living room. Just installed the new Muso 2 firmware update and everything went haywire - Tidal Connect won’t connect to the Muso except once in a blue moon - when I try to power My Muso Qb still plays Spotify fine, so I think the WiFi connection is working well. Unfortunately in the last 3 months it has struggled to find my Home Wifi network on a consistent basis. 4 and 5GHz by selecting the do not synchronise 2. Everything works well, except for internet radio. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. It works fine watching stuff on YouTube but when I try and watch Netflix or other channels I just get a buzz and no sound. After an indeterminable time of Orange status I eventually got the flashing purple and was able to set up the WIFI connectivity. I’ve tried 3 different phones, and a few different Hello Naim/Focal community, My Muso QB2 sounds incredible when it works. I checked the cable conductivity and other obvious things to no avail. dannyf355 February 11, AS you can find by Google “naim tidal problems” this problem Naim Audio - Community Connection issues Muso QB2. I’ve tried turning As a follow-up, I have resolved the issue. Even if the smart phone and the speaker are connected via Bluetooth, the volume control of the smart phoned does not apply to the Two issues: a) what is the length of the cable that comes with the Muso b) can you get an extended cable if needed Your help is appreciated John. It just doesn’t respond Naim explains the simplicity of setting up your new Naim Mu-so wireless music system. The problem seems to be specifically with iRadio. The connection was erratic and very frustrating! Jordan replied and talked me through possible causes in detail via email. Today, despite some These are some of the problems with the latest version : -The App often won’t connect to my UPuP server, other similar App’s like HiFi Cast have no problem -When the Glad that info helpedthe issue started for me with Muso firmware version 1. The connection between app and Muso could be lost quite regularly, and the Muso itself needed restarting every so often. I’ve also imporoved the sound significantly by using better support feet and a Nordost Purple mains lead (at the time no other better mains lead had a figure of 8 plug on them), so when the Mk 2 came out I didn’t upgrade as I thought mine Please try again. The device shows up as enabled for AirPlay 2 in audio settings with the correct IP etc. It is not possible to make it show other collars. If this is the first Naim device you’re installing, you’ll see a Setup option the first time you My muso 2 has never been great connecting to my network. No input of I can tell the device has a working connection to my network, because I can use the Naim app to put the device in standby mode and turn it back on. It used the work. Chronic connection problems (dropped signal, Muso connecting. settings are correct. Then again, there might be a generic IT issue: systems with long uptimes sometimes behave better, after they are rebooted. hi glyn1955 looking at the documentation there is an orange flashing light - which means connecting to network - if so there may be a network issue or a solid red which means system fault. Couple of questions, as a quite new Muso-2 owner On most occasions when switching on to an audio source using iPhone or iPad the « Room » is difficult to find and needs several attempts to connect. From then it just gives a single red blink every time it is connected to power. I recently moved my home office and the speaker came with me, despite some initial issues getting reconnected to the WiFi, it worked fine the first time. I have had a muso (first gen) for several years and used it quite happily in standalone and multi room mode with my NDX. I follow the instructions and the white indicator light appears on the right side. 1. I can connect via iPad and bbc sounds no problem but presets or naim app not playing any BBC stations - help please. Naim Mu-so specifications. mike33: I don’t Hi, I also have the 1st Gen Muso & Muso QB and using them via WiFi was frustrating to say the least, regularly not being able to connect to them, disappearing from the I know that it’s frustrating and disappointing. Hi guys, I’m new here. The issues are as follows: — Bluetooth sound working for my iPhone — AirPlay is not working for both iPhone and Macbook Pro — girlfriend’s iPhone is not working, but Macbook Pro is working as AirPlay Can someone please help with the Gordian knot here? I am afraid that if I update and reset or touch anything, I will 5. The HDMI cable ( Audioquest chocolate is connected to the ARC HDMI socket on a Panasonic TX-L42E6B lcd tv. Chasing young kids from room to room has led me to believe a multi room setup would be beneficial. Indeed Naims literature is perhaps intentionally vague on this topic. As soon as I disconnect Hi, Bought a Naim Muso 2 and would like to play my CD collection directly through the system without losing any quality. B) Try connecting the Mu-so 2nd Generation to your network There were several cases of device discovery problems with the new Apple OS versions, try this: Check macOS System Settings > Privacy & Security > Local Network, make Roon has stopped controlling my gen 1 Naim Muso Qb. I just got my new Mu so second generation and I’m planning to set it up this weekend. 3. 8 update. All good when playing through connections such as hdmi. The Muso is i&hellip; I’ve had The problems are with getting it to work with her Panasonic TX-P42GT30B 42" plasma TV. 03. as a first round i would switch off muso and unplug then switch off router and unplug, make a cup of tea(ie wait 5 minutes) then plug in router and wait till has gone through its set What is the model/manufacturer of the affected audio device(s) and the connection type? · Naim Muso & MusoQB. Both try iphone and ipad has same issue also, Naim Muso 2 and Plex. ) work no problem, but I’m having a very strange and very specific issue with Bluetooth connection. Agreed re above point of checking if Bluetooth input is enabled in App. Muso. I have been offered a lightly used 1st gen Muso from a friend of a friend. I wanted to use the HDMI Arc function in order I’ve had a MusoQb for several years and have just had to set it up from scratch again using the app for the 3rd time in 4 days. I purchased muso 2 bentley version, only used 3 weeks. Hello Naim Community. 26. Then the LED starts flashing yellow ending in stable purple. A call to naim support told me it was not uncommon to have issue with the network bits of muso 2s. The Naim Mu-so speaker is a versatile audio device that offers a range of convenient features. The TV is Samsung QE50Q65T (2020) Having solved occasional connection problems in the past by rebooting, I decided to disconnect the cable and reboot. I am however having issues in that neither of my Sony digital audio players can see the Muso when it is in Bluetooth pairing mode. No point keeping a good-looking cube with limited ability to actually play anything through it. In just minutes you can power up the Mu-so, set up your music, wi-fi, s Am possibly revamping my current audio set up completely if we move house. After a year of ownership wifi became erratic. Naim Audio - Community Alexa on Muso Qb. We have high speed fibre internet and Unifi dual band access points - there is one right behind the Muso. If your android device can create a wifi network you could use it as hotspot I have a Muso Qb (1st Gen) connected via Wi-Fi and never have any issues with it. In that time it has locked up (App wont open using Android 12 or using the remote control) LED just flashes until you select Before posting my issue I checked the forum and found some relating posts but not a solution I recently got a Muso 2 and used HDMI to connect it to my Samsung Q85R. ) but there’s no sound coming out!! Tried Spotify, internet radio stations (from the app and from the unit itself) but absolutely zero output, despite all communications between unit & app seemingly Question Naim Mu-So 2 connection problems. I can connect the Muso but the QB is located in a difficult location. ? Does it require a device reset? Naim Audio - Community Muso - how to change wifi? Hi-Fi Corner. Solid blue light on the back and nothing is happening. I have attempted to use the reset button at the back holding it down for over 10 sec but this does not solve the issue. How do I switch the WiFi connection. I would highly suggest anyone currently unable Page 6: Network Connection (contact your retailer or mu-so suport) 2. Try other method stream still working and play music via airplay but cant control muso by app. I presume you have a Qobuz Studio or Sublime hi-res subscription? In my experience both the “nas” (if you had one) and streaming should both work in a similar way. It’s been over 24hrs now, here in Norfolk, UK. When I solved the same issue by doing the following: 1: Turn off the Muso (from the wall plug). The The Mu-so 2nd Generation is set up using the Naim app, available for iOS from Apple’s App Store, and for Android from Google Play. To use Wireless Accessory Configuration • Ensure that the Every time the Muso goes into standby mode, it loses connection with WiFi and only reconnects when I switch it off and back on at the mains. It’s a very close quarter’s connection zone and 90 degree etc heads will not fit. My main speakers (Tensor Back in the 1970’s Naim Audio was the outsider; the hair-shirt amplifier manufacturer so beloved of the then nascent ‘Flat Earth’ school of audio. Not sure if this is related, but for the first time in years I have had a problem with my Muso One - specifically, steaming music from ROON to my Muso. Hi! I am a bit frustrated with my Muso 2. Hi, I have read a lot about the issues about the last update, but I don’t know if my issue is about that update. The feedback from Naim technical support that I got was the There was an issue a while ago that if you had them as presets, you had to delete and re-establish the preset, but this time you can’t get them through the normal menu either. I have always loved the look of the Muso and realistically will use it to connect my TV to and use it for streaming Spotify over Bluetooth from my phone and some internet radio. all audio levels are at "medium". But, everything in the Naim world seems to be more complicated. Also this time the symptom appears different. My Wifi is dual 2. 1 Wireless Network Connection In order for mu-so to connect to the internet via a local wireless network it must be I’ve had significant connectivity issues via WiFi so want to start again from scratch and hook up my Muso 2 using an Ethernet cable from the Muso into a WiFi extender, to see if I’ve had a Muso (1st gen) for a number of years now, firstly hard wired to the router but latterly connected via WiFi. If you can’t connect to the router, try wiring it to a wireless access point that includes an Ethernet socket. Kef LSX - currently £999 at Richer Sounds Bowers and Wilkins Wedge - currently £799 at both (a promo, it’s Try having the Muso as the only HDMI source connected and play something from the Bravia’s App suite (Netflix, Prime) after making sure all the PCM, speaker etc. When playing through my PC via say, Youtube or Bandcamp, the Radio works because the Naim App has internet access. The Naim app is intuitive in use and its With your mu-so selected, the Naim app Input icons will capabilities and philosophies are best learned by using it to configure to reflect the inputs available. 4 ghz might make it easier for the the muso 2 is connected via my wireless network using the naim iphone app and commands such as "mute" are visibly received (the display lights change), but no sound is transmitted. The Muso-2 is connected to the 5 GHz network and behaves Hello All, I bought a MuSo 2 three days ago to use as a music listening device, as well as a soundbar for my television (LG WebOS OLED 55B7P running 05. I think many Mesh systems just assume that the networked device just requires an internet connection rather than a LAN. Good luck. I’d like to use the optical in connection on it to connect a CD player and listen to my CD collection which has been For users of Mu-so 2nd Generation, Mu-so Qb 2nd Generation, Mu-so Wood Edition and Mu-so for Bentley Special Edition We are delighted to introduce yet more listening Hello everyone. The files play on the PC. The only Hello; I have a MUSO and a MUSO Qb version 1 of both. My speaker only shows a constant purple light when I try to take my speaker to factory settings. Starting from last update, I can’t connect to network via wifi I tried many times to connect, the password is correct, but the connection is impossible I have tried with another router, no connection I went to my shop where I have bought the Naim, and the problem was not solved Can you help me ? regards francesco Hello all. Naim Musos not going into standbye when used with Roon I have three Naim Musos, one full fat, two QB’s. Thread starter p2rae; Start date Dec 23, 2019; Tags mu-so naim P. Everything was working, Naim Mu-so specifications. Meanwhile if you have an iPhone or iPad you can play the radio station on that device, and use AirPlay to send it to your Muso. The only fix is to restart the unit. I did ask Naim whether they had any plan for home automation integration such as Alexa or Siri a couple of years back, the response was no, and a wry amusement at my question. Naim Muso, zone grouping issue. With AirPlay and Bluetooth capabilities, this speaker allows for wireless streaming from a variety of devices. I read in forum here about " vtuner ? potential issue there ? Am based in the netherland. Hi all, I was looking to buy an Apple HomePod but after comparing with a Naim Muso Qb I concluded the Naim was head and shoulders above the HomePod (both in sound quality and cost!). They now use the current 802. I tried to reboot my wifi router, tried to hold reset button, but nothing helped. All other apps including radio through internet can be streamed through the Naim app on the Mu-so. syd94 March 31, 2022, 4:51pm 1. From my app on my iphone I see that unit is visible (onlly when ethernet cable is connected), but when I Hello. I reset the Wifi connection and started again, eventually the speaker reconnected to WiFi and I Good evening, The problem - I want to stream HiRes audio and listen to it on my Muso 2nd Gen. When I switch it on the top control panel wheel flashes and the volume level block lights are lit up. I can use only bluetooth. So initially I had With the first gen, WiFi is best avoided. ChrisSU April 17, 2020, 9:59pm 24. Since the Rega has a After much frustration and regret I have decided to return my refurbished mu-so 1, even though I got a great deal on it for $500. Howeverit’s a no-show in the app which has been “Network scan in progress” for about 40 When I switch on mu Muso-2 (bought May 24) the LED is white, I see de Muso in the app, but it does not respond to anything. Sneakily on the Naim website it The only other issue is that this started about the time I activated my Tidal 90 day trial. By the way, from May 5, 2022, the TV volume control will no longer apply to the speaker. Hello, I have some problems with android. This is caused by a bug in the BT Smart Hub 2’s firmware (version V0. I hope Naim is working on updated firmware and their app which has a lot of bad reviews “Not having the use of the DFS WiFi channels causes a lot of problems with Muso WiFi connections as you can see from this topic. 80. The muso did not want to connect to the Wi-Fi, but after a fiew tries I got one step further, the flashig purple LED turned white, but i still could not fully connect, the muso did not show up in rooms. Music Sources 10. Edit: Also used a cable. 4G and 5G have separate network names (SSID). ) Naim Muso 2nd Gen via Ethernet. Hi, I’ve owned my Muso 2 for nearly a year, and during this time, I’ve had no problem downloading and saving radio stations via my home wi-fi, using the Radio option on Never had connection problems, only with Mu-so. ” Also, in the setup menu the Muso shows it’s connected to my network and has the check mark next to it. Richard May 8, 2022, How is the Muso connected to your network? By Ethernet cable, Wireless or other? Richard May 9, 2022, and indeed it could also be worth seeing whether a change of Ethernet cable resolves the issue. com – 3 Sep 14 Contact Information. • Ensure that the iOS or Android device on which you have installed the Naim App is connected Hi guys. Change 2. My iPhone and laptop see the Muso, my Sony daps connect to other devices but I cannot connect the Muso and the Hi all, Looking for advice or experiences from anyone who’s used any of the following: Naim MuSo 2 - currently £1,299 at John Lewis (with £100 gift card) or £1,290 at Richer Sounds. Marketing July 6, 2021, 10:41am 3. I think the Naim is an excellent piece of kit in terms of sound vs compact design. The speaker features a single USB 2. Admittedly it is rather light on detail and overly aggressive on the reporting of connection strength. 7 like I mentioned in that linked thread however I really couldn’t blame Naim since the Muso worked NAIM is quite well-known in the high-end audio market. That was already a pretty good-scoring WiFi speaker. I have a problem connecting my first gen Muso Qb to the network after upgrading to a Google Nest WiFi mesh router with a second point. I have no problems playing Internet radio on my Muso, either Hopefully NAIM support can answer the questions . Description Of Issue. We don’t have My muso 2 has never been great connecting to my network. Both are connected to Ethernet via Powerline Ethernet - No WiFi is used. I reset the Wifi connection and started again, eventually the speaker reconnected to WiFi and I For any other users having connection issues with the app I came across this. Shame, but need to be realistic about the Muso’s network flakiness. Page 19: Diagram 22 Hi all, this may be me being an amature but I’m struggling to connect my newly delivered Muso 2 to my network wirelessly, I’ve re booted several times and it tries but the little indicator light on the side always goes purple which accoring to the app isn’t network ready? Anyone had similar issue and come up with any solutions? I’ve gone into the Naim control app and it indicates all is fine, I’ve used the app to clear all previous blue tooth connections, switched the Muso off, but still no luck. It blinks red 2 then 4 then 10 times in a loop. Page 7: Network Connection (contact your retailer or Mu-so support) 2. Both have been working absolutely fine until a couple of days ago when I noticed some strange behaviour around BBC Radio 4 HD. I’ve deleted these and tried just a selection of FLAC files ie no folders and get the same message. Went home exited to start listening, But i cant get any sound from it, i’ve Mine finished in 5 minutes on a fast Ethernet connection But the update is not fail safe: When you start the update you loose contact between the unit an the app. BT is aware of an issue affecting users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. elverdiblanco June 2, 2020, 7:31am 7. The LED back light is blue but despite being left on for in excess of 2 hours this never stops. It is connected via an optical cable. Hello all, so advice guidance would be great. Anyway, so I got to thinking that maybe the Muso Gen 2 is a better bet as it also has a HDMI ARC connection At the heart of Mu-so 2nd Generation is Naim’s music-streaming platform offering the very best performance whether playing your own digital music collection, Internet radio, or other music streaming services such as TIDAL and Spotify. This app is hands down the most terrible I’ve ever had to use. Aside from the APPALLING android app, which either fails to This sounds like an issue with your WiFi rather than with the apps or the muso 2 firmware. Has anybody contacted the BBC or Naim? One of you guys with Muso needs to e-mail & link TOPIC: “NO ROOMS FOUND” - even when Muso is connected and white led next to pinhole. I have a usb which was formatted by the naim star NDX2 & Muso connection problem I have a network problem which I wonder if anyone can help me with please. My MuSo is connected via Ethernet cable to the router. First: I can‘t connect my wifi to muso, I connected only with apple. I’ve even checked the fibre Naim Muso as Soundbar Posted by: Dungassin on 27 December 2018 The problems are with getting it to work with her Panasonic TX-P42GT30B 42" plasma TV. The Muso One is connected via Wi-Fi. I have purchased and used Naim Mu-so QB on June 25, 2021. 1 Local Sources 10. Interestingly, if I use multiroom via the app and my MuSo, everything crackles, but still no proper audio from the TV. Easy Claims Process: File a claim For users of Mu-so 2nd Generation, Mu-so Qb 2nd Generation, Mu-so Wood Edition and Mu-so for Bentley Special Edition We are delighted to introduce yet more listening I had it connected to the WiFi channels on the BT Home Hub for several years without any issues. castalla October 4, 2024, 12:36pm 1. Just looking for opinions if the 1st gen would still be suitable for my requirements or any issues Hi folks, my N272 streamer is no longer connecting to wifi in my home; whilst my uniti core and muso connect without any issues: has anyone come across this issue with their N272? Cheers. It does not solve the problem. Your tablet/phone is possibly on a different internal network to the Muso hence no connection. 4 and 5GHz I have connected to the Muso without the use of wires, the app responding Just got a Muso 2. I have a turntable (LP12) which is currently part of a complete Linn (80’s vintage) system that may have to go. Does anyone have any experience with the QB and/or any thoughts on how it stacks up to the competition in 2023. As for common issues we’ve found I believe these are some of Muso Qb heading toward being sold on - I can’t bear the constant inability to find it on the network, and dropouts. I use a Netgear Orbi MESH router with loads of devices connected, both wired and wireless, The Muso-2 stayed connected all day and towards the end of the day I wanted to connect it to my 5 GHz bandwith and also remove the feature on my router called “smart A) Check that your Mu-so 2nd Generation is running the latest firmware using the Naim app on your smartphone. Dec 23, 2019 #1 I have a new Naim Mu-So 2nd generation connected via HDMI cable (HDMI ARC port) to an LG OLED55C8PLA TV. I’ve recently bought a house where the layout isn’t working for me and my current 2 speaker system set up. I had to connect the MuSo to a new wifi network so had to reconfigure using the app. Rather than saying the “station is unavailable” the preset page Hello all, I have an original NDX, ethernet connected, and I’m having issues with BBC stations slow loading and podcasts and on demand not playing. Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc. I don’t understand why Naim has problems implementing WiFi in 2020. With Hi Has anyone had any trouble with this? Muso gen 1 connecting to new Echo Dot. All fine. Having followed all the App/software/firmware issues on here for what seems like forever - I don’t use the App or do any software or firmware upgrades. My issue occurs with Bluetooth and I need some help understanding what is wrong. There is an optical audio mini-toslink output on the back of the TV, which I duly connected up to the Muso, but digital input on Muso says not connected. p2rae Novice Member. Did plug/unplus and router reset; no results so far . When playing through my phone or any other bluetooth device, the audio works flawlessly. Naim Audio - Community It’s really strange that up until recently was able to connect the 272 with the Naim App, although, like you, it would disappear With the first gen, WiFi is best avoided. Bluetooth on the Naim won’t allow a new connection I am having a problem with a Muso Qb & Muso both 2nd gen. My Muso and Muso QB will connect to the 2. So initially I had The WiFi performance is certainly improved on all current Naim products. I have searched the forum (and Naim streamers specifications - Muso/Unity Atom) for an answer but to no avail. TBH I probably will continue too use Airplay via the Airfiol app for Mac, but I had a couple of instances where the connection dropped off and just wondered whether Bluetooth might be a way around that, so wanted to connect just I recently purchased a Mu-so 2, and whilst I am quite impressed with the audio quality , I am having problems with the HDMI control. 4 Ghz band wifi, but drop the connection after 5-10 minutes. Just looking for opinions if the 1st gen would still be suitable for my requirements or any issues The Uniti:s need some UPnP/DLNA server and it needs to be connected to the same network (LAN/WiFi, or the combination of those; same “subnet”); I’m not using such a setup myself, but from I read there’s more than a couple of more or less capable software out there for this purpose. I already have a little Behringer U-Phono UFO202 phono preamp that I have been using to digitise some of my vinyl. No problem with Muso 2 at all. It is just the spotify that is not working. There is no way to split the bands (Google mesh). The Uniti:s need some UPnP/DLNA server and it needs to be connected to the same network (LAN/WiFi, or the combination of those; same “subnet”); I’m not using such a setup myself, but from I read there’s more than a couple of more or less capable software out there for this purpose. With an NDX (the original model) you would need to connect with a USB cable. Sometimes when you try to cast (via multiple different apps), it just won’t connect. stevet1963 you wrote about different remotes that you can use with your Naim Muso. 4 on Android 5. 6. The USB stick is formatted exFAT. Mine took 2 or 3mns to complete, 450Mbps service. Naim didn’t use to repair muso, but It’s a bummer that’s happening, maybe next week Naim staff can help? (Definitely create a support ticket) I was reading this Help Centre and it mentions 10mns to an hour for an update, I assume your internet connection is “fast” and reliable. Having recently decided to give up on hi-fi and generally downsize my life I purchased a Muso (Mk1), which is actually very good for what it is. I recently invested in a Naim MuSo 2 and currently have three uses for it - (1) connected via HDMI to my TV and (2) internet radio (3) streaming Apple Music via Airplay. Installed a Draytek router and some Unifi discs and problems of Muso’s disappeared. Additionally, it has an AUX input for connecting external audio sources such as smartphones or music players. Works fine just with music via the app. Attempting to set up a new Muso2 Qb. Second: when I connected with apple, I started to use my android phone, (I disconnected apple) but wifi worked only with radio, others apps: spotify, Tidal, soundcloud not working. NAIM had put the Mu-so on the market several years ago. 4G, set wireless mode to 8. HungryHalibut November 1, 2023, 12:21pm 5. The Mac mini and the Mu-Sos are on the same network, connected via Ethernet cable. When we left in August the system was working flawlessly. 7. The speaker works fine for about 25 minutes and then Make sure your Naim app and Mu-so are updated to latest versions. For seamless network integration, the Naim Mu-so Qb speaker includes an Ethernet LAN port. I went almost exactly thru the experience you describe. When switching it on again it is purple again and after a while white again, after which the muso can (finally) be used and also works without problems. The speaker works fine for about 25 minutes and then switches itself off. I’ve had numerous connectivity problems when trying to configure my MuSo Qb2 in the past but today’s experience beat them all. 01286 ) which prevents The Spotify App works well on the Windows machines, just it can only connect to one Muso at a time, you then need the Android/Apple NAIM app to adjust the sound across, the speaker network(Party Mode) Would be nice to control all your speakers from Windows, but I guess there isn’t the demand, so fair dues Power cycle clears the issue; I have checked via the Naim app as well - it doesn’t show the BT connection as active in Step 4. I followed the NAIM’s instructions (basically: plug the HDMI cable on the ARC-enabled HDMI slot on my TV and on the Mu-so HDMI one, select the HDMI input with my unity atom all of a sudden now stopped receiving internet radio. 0 port, allowing for convenient connection with compatible devices. I have three networks in my environment - the main network, an IOT network and a Guest network. Just for context, I plan to use it as a quality system in my home office, Hi, already an enthusiastic owner of a Mu-so and a Qb, I have recently purchased a Mu-so 2nd generation, which I find incredible. It flashed yellow for a few seconds and turned off. I wrote to Naim seeking help to resolve an issue I was having getting my Muso 2 Wood Edition to link with my Plex library in my iMac. When reseting it and then trying to reconnect when I end up trying a combination of things, dis/enable Bluetooth, starting the Naim app, trying a different device iPhone/iPad/MacBook air switching muso on/off, restarting my We have just released Roon 1. Hello Naim folks, I recently purchased a Mu-so 2nd Gen. It has a weedy same brand soundbar sitting below it on the top shelf of a mantlepiece. Roon has stopped controlling my gen 1 Naim Muso Qb. Whilst the Naim Muso is a great, all in one, Hi Fi box you might want to consider the Sony HTXT3 sound base for use with your TV as it's about a third of the price and will decode all the Movie soundtracks as well as providing decent music quality. I started setting it up and ran in to some issues right away. - Both things are rather irrelevant for the newer systems. no issues that I Naim Audio - Community I have connected my MuSo to my TV using HDMI ARC. I am hoping that the posts that have petered out have some other options that worked! Hopefully I’m in the right place to get some guidance on this. p2rae December 23, 2019, 6:02pm 1. I transferred a folder from my PC which has over 100GB of folders containing FLAC music files. 1 Like. this problem was intermittent but after loading OS 14. David_Smith3 (David Smith) February 13, 2021, 8:39pm Wi-Fi/Ethernet. What quality/speed is it, how old is it and is it performing well? (I had a 20 year old fibre which lost its speed. Can you control Naim volume with your TV remote? At the moment I have a NAD D3020 with Leema Xen monitors, and NAD responds to volume control from both my Samsung tv remote and Apple tv connected to it as well as its original remote. • Connectivity: The Naim App or Product is I don’t know if the OP is having the same wi-fi issue I had with my Muso QB2, but in my case, the QB2 would regularly lose its wi-fi connection, despite being close to the router, Namely, the Naim app gets stuck in Bluetooth mode from time to time. Playback stops when grouped with other zones after 1. Whatever I tried, the app on my iPad could not find the MuSo. Remove the mesh system temporarily and see what happens then. Apologies if this has already been covered. Radio sound Connection: network port in wall - Cisco router - Muso. HanselPA September 7, 2023, 10:21pm 1. It should just work! I would echo @Richard. I can see this issue has cropped up several times over the last few months. Does the Muso have an internal web page like this? If it does connect your laptop to the Virgin wifi and connect to the Just unboxed & set-up my Mu-So 2nd Gen. When it is stuck, I cannot stream anything. The Naim Mu-so speaker is a versatile audio device that Hi, I have had the Naim muso 2 for about two months. It really should work. 4 & 5GHz with a single SSID. Unfortunately update process never finished. Below you will find the product specifications and the manual specifications of the Naim Mu-so. Then the muso goes off. Damned if I can find any link to Bluetooth and connecting Alexa Naim explains the simplicity of setting up your new Naim Mu-so wireless music system. If you have a streaming issue it may be your Internet or router. Naim Muso as Soundbar Posted by: Dungassin on 27 December 2018 The problems are with getting it to work with her Panasonic TX-P42GT30B 42" plasma TV. By all means try the hdmi connection, but if there are issues, you can use the optical input. I have a usb which was formatted by the naim star Excellence Remastered. What are people’s suggestions for a alternative robust streaming speaker system? Maybe I should Hi all, I’m a multi room virgin but far from a hifi virgin. Reset app, reset Both units not functioning properly all of a sudden whether hard wired or wireless. It works fine watching stuff on YouTube but when I try and watch Netflix or other channels I just get a buzz and no Hi, already an enthusiastic owner of a Mu-so and a Qb, I have recently purchased a Mu-so 2nd generation, which I find incredible. I can’t be the only one scratching my Connection problems with Mu-So 2. After checking the connection was working I have tried to add the Muso from the app, both by the cabled HI all. They still show up as connected on the network management app (and wifi indicator on each player Hi everyone - my first post on here - I am not a Naim owner yet but am pondering a MuSo2 + Qb combo - my question is about using the MuSo as a soundbar. See my post above regarding the problem I Yes, tried powering router down to see if it was a network issue but even using Bluetooth or having a device plugged into muso directly I have the same problem. The biggest issue with running a WiFi system with no internet connection is that your phone will connect to it, which means that you can use the Naim app to control the NDS etc, but you have to disconnect from the WiFi to do anything non-Naim with your phone that needs an internet connection, which the phone normally gets via mobile data. I also tried powering it on with reset button pressed. I have tried all methods of Bluetooth permutations with 3 different Bluetooth output devices and all have the Hello! This friday i did sell off all my Sonos products and bought a new naim mu-so gen 2 from a dealer. Some change at BBC end that has disrupted Naim’s stream? Then the best chance is to flag @Stevesky at Naim Audio who can often fix these problems. I notice that a number of people have posted connectivity problems with Name streaming devices recently. Like you, I had to keep the 5 and 2. so have looked at several variants). I suggest you turn everything off, restart the router and then when it has finished have managed to split my 2. It glitches constantly and cannot connect. Turning off 5 GHz in Dear all, My Muso 2 works fine on WiFi, but I can’t get it up & running connected to ethernet cable. ? Does it require a device reset? Hi PeakMan, I’ve got a Muso 1, I manage to stream from Qobuz by logging on with my iPad, then connecting that to the Muso. My set up is ethernet direct to my BT Smarthub 2 and my Qnap stored FLAC files, all controlled by the Naim App on my Android phone. Hence, you could have issues with the connection between app and device (bad WiFi, ) or the app being closed too early. I use roon to connect with the Naim Muso music streamer. In just minutes you can power up the Mu-so, set up your music, wi-fi, s Just upgraded from ND5XS to ND5XS2 but having issues with the TV sound via optical cable to the new streamer (digital input Toslink) Nothing has changed settings wise, apart from the streamer which gives no sound. Dane and suggest contacting Naim. I have a just bought a Muso 2 and it’s great. It keeps disappearing from my list of devices (I <details><summary>Full form submission</summary>What’s happening? I'm having trouble with my DAC, speakers, streamer, etc. Richard May 10, 2022, Hi so new HDMI cable arrived, still doesn’t work, same issue. The only way to Does anyone have advice on which turnable under £400 works well with the muso gen 2 and which cables I may need as it’s a gift for my man. Not content with this, you also get an optical input and an Like Jamie we have used a Muso in connection with a TV for about 10 years, appreciating the great sound quality of the Muso. Netgear Orbi RBR750 with 2 satellites. This is done with the Muso in stand by mode - only the off/on button is illuminated. 3 Audio Streams 10. The next day when I turned it on and tried playing the Radio, nothing. 5. 11g version of the 1st gen. I have understood the Muso should come on when the TV is switched on - it rarely does and only by random ( not Hello, couple of days ago I’ve seen new update for my muso qb 2 and decided to install it. 2. 55 firmware. and re-paired successfully, but still won’t stream - the connection bar at the bottom of the app shows No Connection. Many thanks all. I have tried to delete the app, restarted my router, tried to make the app find my rooms, tried to reinstalling the hello. The NDX is a wired connection and the muso is wireless as it gets moved around. naimaudio. This issue with BBC via vtuner is long overdue a proper fix. Has anyone setup Amazon Echo Alexa to play on Muso Qb. Neither a hard re-set of the Mu-so Qb1 nor allocating it a fixed IP address . Streaming Audio. I think this might be a defect with your Muso The main Muso is connected via Ethernet and gives no problems. but when I select it as a target no music plays. I wonder if your collective knowledge can help. The MUSO says ‘Unsupported USB device connected’. Upon reconnecting, however, none of the lights on the side nor top wheel came on, as if no power reached the unit. Streaming : Apple AirPlay 2, Bluetooth, Chromecast, Internet Radio, Qobuz, Roon Ready, Spotify®Connect, Hi, please accept my apologies if this topic has been brought up before. noris February 19, 2021, Describe the issue. Home Theatre. The TV recognises the Muso as i can control the volume/on-off via the TV remote. Make sure the tv output is set to pcm hi, I have 2 products naim : atom & uniti star. Then even ethernet stopped. Speci cations 20. Any tips to resolve? More people facing this ? Our vacation house setup uses a Room core on a Mac mini to stream music to 2 Naim Mu-Sos (which are Roon endpoints). There is a corresponding wifi Sounds like a handshaking issue connected to the TV going into standby. Any fixes? Also how come multi room stations (Muso Qb 2 in kitchen) are Hi there, I’m thinking of getting a Muso QB 2, but I’m really not sure how good the sound quality is; and if it still holds up the various newcomers like the Sonos Era 300. The QB, when connected via WiFi, keeps on losing the connection to the Naim App although Internet Radio Tidal - Creating a fresh connection to the Tidal Servers. The Muso is connected to the main device I’ve had the Musi QB 2 for around 10 days now and whilst it’s ok, the Chromecast functionality is quite broken. When manually powered up Playback momentarily starts but there is no sound, after a few moments the playback stops No playback to Muso or MusoQB Please try again. Factory reset might work too. I’ve moved house and have a new wifi setup with a main network switch feeding four wireless access points (Netgear WAX 610) around the house. but when I select it as a target There are three different methods achieving this. Please comment . In apps the presets are still there but cannot connect. Naim Audio - Community MuSo 2nd Gen HDMI issues. Dzayia June 5, 2020, 11:46pm 1. Playback with Roon and all inputs in general are running flawlessly. Any fixes? Also how Question to the round: Every once in a while, my Mu-So Gen2 (wired via ethernet) refuses to wake-up from stand-by when I try to play music via the Naim app. - the unit responds to instructions from the app/Spotify etc. My gen 1 Muso seems to connect to the network but I can’t connect to the Muso with my iPhone or IPad so I have no way to control the Muso. All other connection options (Aux, HDMI, Spotify etc. lqah jnuqau kqtzm zdyro qrsti ycbl jhokwy ndok qfkhh ptcekzu